Customer Support

Get 24-hour support from our customer service team. Call one of the numbers below to speak to a specialist, or simply fill out our contact form. We'll make sure your request reaches the right person.

Hotel Reservations: Phone: 1800 116 004 (AUS) | 0800 443 067 (NZ)
Email: reservations@choicehotels.com

Customer Relations:
Phone: 1800 075 707 (AUS) | 0800 999 970 (NZ)
+61 3 9243 2486 (Other locations)
Email: custserv@choicehotels.com

Head Office:
Level 26, 2 Southbank Boulevard,
Southbank, VIC 3006
Australia
Telephone +61 3 9243 2400
Fax +61 9243 2514

Postal Address
GPO Box 4992
Melbourne VIC 3001
Australia

Corporate Sales Enquiries (inc. Corporate Charge) 
Phone: 1800 335 560 (AUS) | 0800 408 745 (NZ)
Email: au.sales@choicehotels.com
 

Choice Privileges Reservations:
Phone: 1800 812 002 (AUS) | 0800 779 191 (NZ)

Choice Privileges Service Center:
Membership enquiries: 1800 806 644 (AUS) | 0800 443 101 (NZ)
Email: servicecentre@choicehotels.com

REPORT A MISSING STAY

Group Bookings
Phone: 1800 808 833 (AUS) | 0800 930 023 (NZ)
Email: au.groups@choicehotels.com

Choice Sports Desk 
Phone: 1800 182 794 (AUS) | 0800 907 187 (NZ)
Email: au.sports@choicehotels.com or nz.sports@choicehotels.com

Conferences & Meetings 
Phone: 1800 335 560 (AUS) | 0800 408 745 (NZ)
Email: au.conferences@choicehotels.com

 SPORTS TRAVEL