Guest services
Hotel Reservations: Phone: 1800 116 004 (AUS) | 0800 443 067 (NZ)
Email: reservations@choicehotels.com
Customer Relations:
Phone: 1800 075 707 (AUS) | 0800 999 970 (NZ)
+61 3 9243 2486 (Other locations)
Email: custserv@choicehotels.com
Head Office:
Level 26, 2 Southbank Boulevard,
Southbank, VIC 3006
Australia
Telephone +61 3 9243 2400
Fax +61 9243 2514
Postal Address
GPO Box 4992
Melbourne VIC 3001
Australia
Corporate Sales Enquiries (inc. Corporate Charge)
Phone: 1800 335 560 (AUS) | 0800 408 745 (NZ)
Email: au.sales@choicehotels.com
For feedback and requests sent to our mailing address, please allow 6-8 weeks processing time. We recommend using our online contact form for a faster response. Please include your name and address on all correspondence.
Choice Privileges™
Choice Privileges Reservations:
Phone: 1800 812 002 (AUS) | 0800 779 191 (NZ)
Choice Privileges Service Center:
Membership enquiries: 1800 806 644 (AUS) | 0800 443 101 (NZ)
Email: servicecentre@choicehotels.com
Groups and Meetings
Group Bookings
Phone: 1800 808 833 (AUS) | 0800 930 023 (NZ)
Email: au.groups@choicehotels.com
Choice Sports Desk
Phone: 1800 182 794 (AUS) | 0800 907 187 (NZ)
Email: au.sports@choicehotels.com or nz.sports@choicehotels.com
Conferences & Meetings
Phone: 1800 335 560 (AUS) | 0800 408 745 (NZ)
Email: au.conferences@choicehotels.com
The Radisson brands, including Park Plaza, Country Inn & Suites, and Park Inn by Radisson, are owned in the Americas regions by Choice Hotels. Outside of the Americas, the brands are owned by Radisson Hotel Group, an unaffiliated company headquartered in Belgium.