Rules and Regulations
GO PLACES. TREAT YOURSELF OFTEN WITH CHOICE PRIVILEGESTM
Choice Privileges Loyalty Services, LLC is the owner and operator of the Choice Privileges® Rewards Program (the "Program"). As used in these Rules, the term “Choice” means Choice Privileges Loyalty Services, LLC and its corporate affiliates.
Choice provides these Rules and Regulations (these “Rules”) for the Program. Choice may amend these Rules at any time. For Canadian residents, the Program is owned by Choice Hotels Canada, Inc. and administered by Choice.
General Program Information
The effective date of these updated Rules is July 25, 2023. The following sets the rules of the Choice Privileges Rewards Program (the “Program”) and supersedes any previous Rules. Your participation in the Program is governed by these Rules and you should read and understand them.
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Program is subject to change
Choice may add, modify or delete any Program term or condition, in its sole discretion, with or without notice, and may terminate the Program at any time without notice.
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Member requirements
You must be an individual who is 18 years or older to be a Program member (a “Member”). Membership is not available to corporations or other entities. You may establish and maintain only one Member Account. [Choice will close out any additional Accounts and will not transfer or reimburse for any points in additional Accounts.]
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Membership application
To become a Member you must submit a Membership Application. If Choice approves your Member Application, you will be provided a Member Number. When you receive your Member number, Choice will inform you when you are eligible to receive Hotel Benefits and earn Choice Privileges points. Choice will not apply Choice Privileges points to your Member Account, nor provide you with Hotel Benefits, before approving your Member Application and activating your Member Number. You can, however, earn airline miles for Choice stays (excluding stays at Ascend Hotel Collection all-inclusive resorts or casinos) even if you are not a Choice Privileges Member. [As with any Membership benefit, this is subject to change.]
You must maintain an address in the U.S. (including U.S. territories), Canada, Europe (including British Virgin Islands, French Guiana, Guadeloupe, Martinique, Saint Barthelemy and Saint Martin), the Middle East, Africa, Mexico, Latin America, the Caribbean, or Asia-Pac (including Australia, New Zealand, Singapore, Thailand, Papua New Guinea and Fiji) to be a Member. [If your country is not listed as an option on the Membership application, we have not opened membership up in that area yet.]
Membership is not currently allowed in the following countries: Cuba, Iran, North Korea, Syria, and the Crimea Region of Ukraine. [This list is subject to change.] Membership also is not currently allowed for any person listed on the U.S. Department of Treasury’s Specially Designated Nationals and Blocked Persons List or otherwise subject to U.S. economic sanctions. If you change your address, it may limit our ability to mail certain items or communications outside the U.S.
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Earning Choice Privileges Points - U.S. and Canada Members:
While most Choice hotel stays earn Choice Privileges points, Choice hotels are independently owned & operated and certain brands or locations as well as third-party non-franchised hotels may not participate. Unless specified otherwise (in a specific promotion, for example), reservations must be made through Choice channels in order to qualify for Choice Privileges points. Point-eligible reservations for Ascend Hotel Collection all-inclusive resorts or casino locations cannot be made directly with the hotel. Certain hotel rate plans also do not earn Choice Privileges points. Some of the rates that do not qualify for points include rooms booked at rates below $40 USD per night, certain hotel-initiated promotions, reward night stays, complimentary rooms, rooms paid for as part of a convention or meeting, rooms booked through a travel agent or third party online retailer including online travel agencies (unless otherwise expressly noted), wholesale packages, group tours, and stays booked using the employee discount or the friends and family discount.
You earn Choice Privileges points or airline miles for individual travel on the following qualifying rate plans (SRPs) in the U.S. and Canada: Best Available Rate, Advance Purchase, Corporate, VIP and Net Preferred, Choice Cares, Government/Military, Travelers' Discount, AAA/CAA, PSCIEN, Package Rates, Small Organization Savings/Significant Savings, Senior Rate, Sports Rate, CPSA, Preferred Customer Savings Rate, Savings at Work, SGRP1, SGRP2, negotiated rates (N) and select LSRPs. [The list of qualifying rate plans is subject to change.] Airline miles cannot be earned on reservations for Ascend Hotel Collection all-inclusive resorts or casino locations.
OTHER RESTRICTIONS – SEE BELOW
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Earning Choice Privileges Points - International (Europe, the Middle East, Asia-Pac, Mexico, the Caribbean, and Latin America) Members
In addition to select rates outlined above for the U.S. and Canada, Choice Privileges points can be earned for the following qualifying rate plans internationally: Best Available Rate, Advance Purchase (LEARLI, LADV, SAPR), Negotiated Rates (N), Standard Corporate, Standard Government / Military, Standard Preferred Corporate, Standard Net Preferred, Automobile Association Rates, and Standard Senior Concessions. Point eligibility of Package Rates (P) differs from region to region and must be confirmed locally. [The list of qualifying rate plans is subject to change.]
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Participating Locations
While you can redeem points at most Choice hotels worldwide, there are some brands and/or areas of the world that do not participate in the program or that may have other limitations or restrictions. You may always call your hotel to confirm that it participates in the Choice Privileges program and that your rate plan qualifies for points. Note that as of this last update, WoodSpring Suites® locations were not participating (i.e., stays at WoodSpring Suites locations do not earn points).
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Choice Privileges Armed Services Program
The Choice Privileges Armed Services Program provides enhanced benefits over normal Membership. You must be a U.S. active duty or reserve military member, retired military, National Guard, U.S. Coast Guard or eligible spouse/dependent with appropriate military identification over the age of 18, to qualify for the Choice Privileges Armed Services Program. Choice reserves the right to disqualify anyone from the Choice Privileges Armed Services Program who does not fulfill the membership requirements at any time. (This Program is available for U.S. services only)
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Program termination
In the event that the Choice Privileges Rewards Program is terminated, Choice Privileges Members will have up to twelve (12) months from the date that termination of the Choice Privileges Rewards Program is announced (the “Redemption Period”) to redeem active Choice Privileges points for a Choice Privileges reward. The Redemption Period does not extend the forfeiture date of any Choice Privileges points that are forfeited during the Redemption Period in accordance with the forfeiture policy.
Point Forfeiture Policy
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You must remain an active Member
Members must remain active in the Program to retain the points they accumulate. If a Member is not active for 18 consecutive calendar months, that Member forfeits all accumulated Choice Privileges points. Any “Qualifying Activity” keeps your points active for 18 additional months, beginning with the first month in which the activity is completed through the 18th month of inactivity. A qualifying activity is completed when points post or are removed from your account.
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Qualifying Activities
Qualifying Activities include completing a qualified point-eligible stay, redeeming Choice Privileges points, earning Choice Privileges points from a purchase from using your Choice Privileges® Mastercard® card, earning points with one of our partner programs, purchasing Choice Privileges points, or referring a friend.*
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Non-Qualifying Activities
Not all activities count toward maintaining an active status in the Choice Privileges Rewards Program. The following are some examples of non-qualifying activities that do not count toward maintaining an active status in the Choice Privileges Rewards Program: completing a non-point-eligible stay (such as a complimentary stay or other stay that does not qualify to earn Choice Privileges points) or registering for a promotion.
*The refer-a-friend option awards points to your Member account when a friend enrolls in the Choice Privileges Rewards Program and completes a point-eligible stay. Your points will remain active for an additional 18 consecutive calendar months based on the date the points post to your account (not from the date when you refer your friend). The refer-a-friend option is only available to residents of the U.S.
Program Communications/Reservations
Program Communications
/Reservations
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As a Member you may receive email newsletters describing special Program news, promotions and benefits.
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Qualifying Activities
As a Member, you may make point-eligible reservations for participating hotels through the Program's toll-free express reservation line ("Program Line"), the Program website (choiceprivileges.com), our mobile app, or directly with the hotel. Point-eligible reservations for Ascend Hotel Collection all-inclusive resorts or casino locations cannot be made directly with the hotel.
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Qualifying Activities
You may use the Program Line in the U.S., Canada, Europe, the Middle East, Africa, Mexico, Central America, the Caribbean and Asia-Pac only.
Earning Choice Privileges Points
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Participating Choice brands
You can earn Choice Privileges points for any point-eligible stay at any participating Cambria®, Clarion®, Clarion Pointe®, Comfort®, Econo Lodge®, Everhome®, MainStay Suites®, Quality®, Rodeway Inn®, Sleep Inn®, uburban Studios®, and Ascend Hotel Collection® location, in the U.S., Canada, Europe (exclud ing Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway and Sweden), the Middle East, Mexico, Brazil, Ecuador, Colombia, Guyana, Central America, the Caribbean, and Asia-Pacific region, including China, Japan, Thailand, Malaysia and India. You can also earn points points at Radisson Individuals®, Radisson Collection®, Radisson Blu®, Radisson, Radisson RED®, Park Plaza®, Park Inn by Radisson®, and Country Inn & Suites® by Radisson, in the United States, Canada, Latin America, and the Caribbean, and through staying at one of our partner programs. [Note that WoodSpring Suites® locations are not currently participating.]
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Point-eligible reservation channels
As a Member, you may make point-eligible reservations through the Program's toll-free express reservation line ("Program Line"), the Program website (choiceprivileges.com), our mobile app, or directly with the hotel. Point-eligible reservations for Ascend Hotel Collection all-inclusive resorts or casino locations cannot be made directly with the hotel.
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Only the Member can earn
As a Member, you are the only person who may earn points for your account.
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What a Stay is
A "stay" is defined as any number of consecutive nights at one hotel, regardless of check-ins or check-outs.
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Limits on number of rooms/bonus
You may earn points for up to four rooms per night at the same hotel. To qualify for points, the rooms must be in your name and the reservations must include your Member Number. Additionally, you must stay in one of the rooms and the rooms must be paid in full. You only receive any applicable bonus points (for promotions or other bonuses) on one room and, if you’re an Elite Member, you only earn Elite status bonus points on one room per stay.
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Company billing
If your individual hotel bill is billed directly to a company and you are responsible for authorization of settlement at check-out, your stay is still eligible for Choice Privileges points, as long as you pay a point-eligible rate. However, stays where the hotel bill is part of a group master-billing arrangements where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual, are not eligible.
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Two or more Members in one room
If two or more Choice Privileges Members share a room Choice will credit points to (only) the Member reserving and staying in the room. A guest may not change the Choice Privileges number on the stay after the first night has been consumed.
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Some hotel rates are not point-eligible
Most stays at participating Choice hotels are eligible to earn Choice Privileges points EXCEPT: rooms booked using an ineligible rate plan, rooms booked at rates below $40 USD per night, certain hotel initiated promotions, reward night stays, complimentary rooms, points plus cash reservations, rooms paid for as part of a convention or meeting, rooms booked through a travel agent or third party online retailer including online travel agencies (unless otherwise expressly noted), wholesale packages, group tours, and stays booked using the employee discount or the friends, family and associate discount. [See below for Egencia rate plans.]
Rooms booked through third party online retailers such as Expedia.com, Orbitz.com, Travelocity.com, Booking.com, Priceline.com, etc., are also not eligible for points or for Elite night credit.
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Stay must be completed to earn
To earn points on a point-eligible stay, you must complete one or more night’s stay in the room that you booked (and pay for all nights stayed). No shows do not earn points on a stay.
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Choice Privileges earn rate
Except as noted below, you earn 10 points for each whole U.S. dollar that you pay in full in room revenue when paying qualifying rates, excluding taxes, restaurant or other incidental charges at participating hotels. [Different terms may apply to group bookings or other special arrangements – see “Planner Rewards” below; consult the specific program for details.]
In Asia-Pacific region (excluding Japan), you earn 10 points for each whole U.S. dollar you pay in full for eligible charges. Eligible charges include: accommodation, tax, restaurant, bar charges, laundry and phone calls. Points are not earned on conference costs or tours and packages purchased via your room account. Points are also not earned on purchases from hotel retail outlets.
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Earning points at extended stay brands
- WoodSpring Suites does not participate in the Choice Privileges programs, and no points are earned for stays there.
- Effective 2/1/2022 stays at Extended Stay brands MainStay Suites, Suburban Studios, and Everhome Suites earn points at rates that are based on the length of stay.
- For stays of 6 nights or fewer, stays at the Extended Stay brands earn 10 points for each whole U.S. dollar that you pay in full in room revenue (when paying qualifying rates, excluding taxes, restaurant or other incidental charges at participating hotels). [This earn rate also applies to dual-brand extended stay hotels i.e., a Sleep Inn or a MainStay Suites in the same building as another Choice hotel), no matter what the length of stay is).]
- For extended stays of 7 nights or more, you will earn 5 points for each whole U.S. dollar that you pay in full for that stay, in room revenue (when paying qualifying rates, excluding taxes, restaurant or other incidental charges at participating hotels). Point earning at Extended Stay brands is capped at 30 nights, and no points are earned for nights 31+.
- A “stay” is any number of consecutive nights at one hotel regardless of check-ins or check-outs.
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Points posting time
While points may be posted quickly, allow up to 20 days after checking out for points to post to your account.
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One earning type per stay.
You only earn one type of points per stay; you may not earn Choice Privileges points and airline miles, for example, for the same stay. You must choose the type of points you wish to earn in your online Member Account and, if you wish to earn a different type for your stay, you must notify the hotel of your preference upon check-in. [For Ascend Hotel Collection all-inclusive resort or casino location stays, the only earning option is to earn Choice Privileges points.]
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Earning points through Egencia:
- For those that qualify, hotel reservations are made through Egencia by selecting one of the point eligible rate plans, SEGEN or SRTLG.
- Choice Privileges Member number must be provided during the booking process or upon check-in.
- Members booking the SEGEN or SRTLG rates earn 1,000 Choice Privileges points per night at participating Cambria, Clarion, Clarion Pointe, Comfort, Econo Lodge, MainStay Suites, Quality, Rodeway Inn, Sleep Inn, Suburban Studios, and Ascend Hotel Collection properties in the U.S. (only). Points are not earned in other countries for this rate.
- SEGEN and SRTLG rate codes are not eligible for airline miles.
- To be eligible to earn points, Members must set their earning preference to Choice Privileges points in the online Member Account. Any change made to earning preference will remain in effect after the promotion has ended.
- Points will be added to your account within 45 business days.
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Choice Privileges 1,000, 2,000, and 5,000 Point Accelerator Packages
- Point Packages may not be available at all Choice hotels. To purchase a points package, you must be a Member prior to booking. Member must book at www.Choicehotels.com, directly with the property, or at 1.800.4CHOICE in order to book the Choice Privileges 1,000 Point Accelerator Package, the Choice Privileges 2,000 Point Accelerator Package, or the Choice Privileges 5,000 Point Accelerator Package. The Choice Privileges Member number must be present on the reservation.
- Members booking the 1,000 Point Accelerator Package (PKPR1 rate plan) will pay BAR (best available) rate plus $6.50 for each room each night of the stay. The Member will in turn receive 1,000 points for each room each night. Members booking the 2,000 Point Accelerator Package (PKPR2 rate plan) will pay BAR (best available) rate plus $13 for each room each night of the booking. The Member will in turn receive 2,000 points for each room each night. Members booking the 5,000 Point Accelerator Package (PKPR3 rate plan) will pay BAR (best available) rate plus $32.50 for each room each night of the booking. The Member will in turn receive 5,000 points for each room each night. Points will be deposited into the Members account approximately 72 hours after checkout.
- The 1,000, 2,000, and 5,000 Point Accelerator Packages can only be used to book up to two rooms per reservation; Members may book additional rooms under either Point Accelerator Packages, but no more than two rooms per every reservation. In the event that a Member has two or more Points Package reservations, leading to the Member having three or four rooms in their name at one hotel on any one night on these rate plans, it may take up to 10 days for the points for the third and fourth room to be deposited into the Member’s account.
- Accelerator package options and costs may be updated at any time.
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BAR rate
The BAR, or Best Available Rate, is available at participating hotels; the BAR rate is available at most U.S. Choice Hotels locations and international locations, but not at WoodSpring Suites® locations, or Ascend Hotel Collection® all-inclusive or casino properties. The actual BAR rate varies depending on hotel and time of purchase, is unrestricted, non-qualified and excludes any other discount rates. Members must book direct at choicehotels.com or the Choice Hotels mobile app. Members receive a discount of 2 – 7% off from the hotel’s published BAR, APR or hotel promotional rate. APR (advance purchase) reservations must be made at least 7, 14, 21 or 30 days in advance, depending on hotel. Hotel promotional rates typically require a minimum length of stay. Early departure fees, deposit and cancellation restrictions may apply. Unless otherwise stated, quoted rates are per room per night, based on single/double occupancy and don’t include taxes, gratuities, or incidental charges. This rate may not be combined with other promotions, offers or discounts (unless otherwise allowed and specified by a Choice promotion), and isn’t valid for existing reservations or for groups. The rate is not transferrable or redeemable for cash and can’t be applied toward a future stay.
Earning Points with Planner Rewards
- Choice Privileges Meeting Planner Rewards (the “Planner Program”) is available at participating Cambria hotel properties offering Choice Privileges points for meeting planners of a qualifying event.
- A "Meeting Planner" is any Member who: (a) either on behalf of him/herself or a third party, books through any channel a Qualifying Event at specific designated “meeting friendly” participating property; and (b) is either identified as the "Planner" of such Qualifying Event in the applicable Contract, as defined below, or substituted for such Planner in accordance with these terms and conditions.
- A “Qualifying Event” is any group booked at a property designated as “meeting friendly” (each, “a participating hotel”) with at least 10 sleeping rooms on a single night at a participating Cambria hotel and is reserved by, reflected within, and paid for in accordance with a written contract executed by authorized representatives of the group and the participating hotel, which contract explicitly states that the Program will apply to such group event (the "Contract"). Exceptions are accepted when the reservation is made on ChoiceHotels.com where contracts are not applicable. In this event, the Meeting Planner is the person handling the reservation on behalf of group.
- Meeting Planners are eligible to earn 3 points per U.S. $1 spent on “eligible charges” during a Qualifying Event at a participating hotel. “Eligible charges” include hotel rooms, food and beverage provided by the property, and meeting rooms and equipment (exclusive of taxes and any other additional fees, incidental charges, gratuities and related charges).
- A list of participating properties designated as “meeting friendly” can be found on www.ChoiceHotels.com/Planner.
- Meeting Planners can earn a maximum of 150,000 Choice Privileges points if they spend $50,000 based on an earn ratio of 3 points per $1 spent on eligible charges. Points will be awarded within 72 hours of completion of the Qualifying Event.
- Meeting Planners are required to ensure that the property participates in Choice Privileges Meeting Planner Rewards and offers points on Qualifying Events. It is the Meeting Planner’s responsibility to comply with his or her own company policies concerning travel programs.
- Only individuals (no corporations or organizations) are eligible to earn Choice Privileges points.
- The Planner Program is valid for new bookings only.
Buying Choice Privileges Points
- Purchased points typically post within 24 hours of purchase.
- A maximum of 180,000 points can be purchased per transaction (unless otherwise allowed and specified by a Choice promotion). There may be minimum purchase requirements and purchases may be limited to certain increments (such as 1,000 point increments).
- Each account can receive no more than 180,000 purchased points per calendar year (whether you purchase the points for yourself or as a gift).
- You must be logged into your online account in order to purchase points.
- Only valid in countries where the Choice Privileges rewards program is available.
- If you are purchasing points for a friend, both your account and your friend's account must be in an Active status at the time of the purchase.
- All purchases are non-refundable.
- Prices are in U.S. dollars, unless otherwise specified.
- Please consult your credit card company for any additional foreign transaction fees if outside the U.S.
- Your primary loyalty earning preference should be set to Choice Privileges points in order to buy points.
- All standard Rules apply.
Earning Airline Miles
- Airline miles are only earned for point-eligible stays (Ascend Hotel Collection all-inclusive resorts or casino stays are not eligible).
- To earn airline miles instead of Choice Privileges points, you must set your online earning preference to airline miles. You must also be a member of a participating frequent flyer program and abide by that program's rules and regulations to earn airline miles.
- You must provide your frequent flyer number at check-in. The guest name for the reservation must match the frequent flyer membership name to earn airline miles.
- The number of airline miles earned varies per airline frequent flyer program. While we have listed airline mile earn below, earn rates are subject to change. In addition, airline frequent flyer programs may enter and leave the Program with or without notice at any time.
- You can earn 250 miles with Aeromexico Club Premier® (400 kilometers), Spirit Airlines FREE SPIRIT™, Turkish Airlines Miles & Smiles or United MileagePlus® points per every Choice Privileges point-eligible stay at a Cambria, Comfort, Clarion, Clarion Pointe, Econo Lodge, MainStay Suites, Quality, Rodeway Inn, Sleep Inn, Suburban Studios, and Ascend Hotel Collection location in the U.S., Canada, Europe (excluding Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway and Sweden), the Middle East, Mexico, Central America, the Caribbean and Asia-Pac (including Australia, New Zealand, and Singapore). You can also earn points at Radisson Individuals®, Radisson Collection®, Radisson Blu®, Radisson, Radisson RED®, Park Plaza®, Park Inn by Radisson®, and Country Inn & Suites® by Radisson, in the United States, Canada, Latin America, and the Caribbean, and .through staying at one of our partner programs. [Earn rate is subject to change at any time, with or without notice.]
- You can earn 600 Qantas Frequent Flyer points or 600 Velocity Frequent Flyer points for every qualifying stay at any Choice hotel in the U.S., Canada, Europe (excluding Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway and Sweden), the Middle East, Mexico, Central America, the Caribbean and Asia-Pac. You can also earn points at Radisson Individuals®, Radisson Collection®, Radisson Blu®, Radisson, Radisson RED®, Park Plaza®, Park Inn by Radisson®, and Country Inn & Suites® by Radisson, in the United States, Canada, Latin America, and the Caribbean, and through staying at one of our partner programs.
- You can earn 3 Qantas Frequent Flyer points for every Australian dollar charged to your room for every qualifying stay in Australia or 600 Qantas Frequent Flyer points at any Choice hotel in New Zealand and Singapore. Eligible charges include: Accommodation, tax, restaurant, bar charges, laundry and phone calls. Qantas Frequent Flyer points are not earned on conference costs or tours and packages purchased via your room account. Qantas Frequent Flyer points are also not earned on purchases from retail outlets.
- You can earn 3 Velocity Frequent Flyer points for every Australian dollar or New Zealand dollar charged to the room for every qualifying stay in Australia or New Zealand or 600 Velocity Frequent Flyer points at any Choice hotel in Singapore. Eligible charges include: Accommodation, tax, restaurant, bar charges, laundry and phone calls. Velocity Frequent Flyer points are not earned on conference costs or tours and packages purchased via your room account. Velocity Frequent Flyer points are also not earned on purchases from retail outlets.
- You can only earn airline miles in one airline program per qualifying stay.
- Airline miles can only be earned by one Member per room per stay.
- A "stay" is defined as any number of consecutive nights at one hotel regardless of check-ins or check-outs.
- You must ensure payment for the room and occupy the room in order to receive airline miles.
- If your individual hotel bill is billed directly to a company and you are responsible for authorization for settlement at check-out, your stay is eligible for airline miles. However, group master-billing arrangements where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual are not eligible.
- Allow 2-6 weeks for airline miles to be credited to your frequent flyer account.
- Once airline miles have been credited to your designated frequent flyer account, they cannot be moved to another participating frequent flyer program or be moved back to your Choice Privileges account.
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Airline Specific Requirements
Each frequent flyer program has its own terms and conditions, which the Program does not control. These terms may change at any time with or without notice, so you should consult with the individual frequent flyer program for the most recent information. We have, however, listed some general terms which we are aware of:
- Alaska Airlines®: All terms and conditions of the Alaska Airlines® Mileage Plan™ program apply. For complete details about the program, visit www.alaskaair.com/content/mileage-plan.
- Club Premier®: All terms and conditions of the Club Premier program apply. Club Premier reserves the right to change the program and its terms and conditions at any time without notice. Club Premier is not responsible for products or services offered by other participating companies. For complete details about the program, visit www.clubpremier.com.
- Qantas: You must be a member of the Qantas Frequent Flyer program to earn and redeem points in accordance with the Terms and Conditions of the Qantas Frequent Flyer program. A joining fee applies.
- Spirit™ Airlines: All FREE SPIRIT™ Rewards Program terms and conditions apply. For complete details about the program, visit www.spiritair.com.
- United MileagePlus®: Miles accrued and rewards issued are subject to the terms and conditions of the United MileagePlus program. For complete details about the program, visit www.united.com/web/en-US/content/mileageplus/Default.aspx.
- Velocity Frequent Flyer: Terms and conditions apply. For complete details about the program, visit velocityfrequentflyer.com. Velocity is operated by Velocity Frequent Flyer Pty Ltd as trustee for the Loyalty Trust.
Earning Points with Other Partners
The Program partners with other companies to provide benefits to Members and/or the possibility to earn and/or redeem Choice Privileges points. These partners are subject to change without notice. In addition, each partner may have its own terms and conditions, which the Program does not control. These terms may change at any time with or without notice, so you should consult with the individual partner program for the most recent information. We have, however, listed some general terms which we are aware of:
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Cruise Partners (U.S. residents only)
- Points earned are earned on new bookings for qualifying cruises reserved through Choice Privileges Cruise Partners on ChoicePrivilegesCruises.com.
- Member must provide Choice Privileges Member Number at the time of booking to qualify for Choice Privileges points.
- Members earn 5 Choice Privileges points for every whole dollar spent on a qualifying cruise booking. The actual number of points earned is based upon the total qualifying cruise price, excluding port charges, port expenses, taxes, and travel protection. The earn rate is subject to change, so always check the website to verify the current rate.
- Choice Privileges points are awarded per stateroom to only one Member per cruise booking.
- Allow 6 - 8 weeks after cruise completion for Choice Privileges points to be posted to your account.
- Ships' registries: Carnival Cruise Lines - Bahamas, Panama; Celebrity Cruises - Bahamas, Ecuador; Costa Cruises - Italy; Crystal Cruises - Bahamas; Cunard Line - Great Britain; Disney Cruise Line - Bahamas; Holland America Line - Bahamas, Netherlands' Norwegian Cruise Line - Bahamas, Panama, USA; Oceania Cruises - Marshall Islands; Orient Lines - Bahamas; MSC Cruises - Italy, Panama; Princess Cruises - Bermuda, Britain, Gibraltar; Regent Seven Seas Cruises - Bahamas, Wallis and Futuna; Royal Caribbean - Bahamas, Liberia, Norway; Seabourn Cruise Line - Bahamas; Silversea Cruises - Bahamas; Windstar Cruises - Bahamas; Azamara – Malta; Uniworld - Portugal, Netherlands, Switzerland, China. Ship registries are subject to change; check with the partner cruise line to verify.
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Golf by Choice
- Choice Privileges points are awarded for purchases at the rate of 3-6 points for every whole U.S. dollar spent, not including shipping fees or taxes. The earn rate is subject to change; always consult the site for current details.
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Avis Budget Rental Car
- Avis Preferred members must mention a valid Choice Privileges number at time of reservation to receive points. All other rentals require the mention of Choice Privileges number at time of rental to receive points. Please allow 4 to 6 weeks for the Choice Privileges points to post to the Choice Privileges member's account. The savings of up to 35% for Avis and up to 30% for Budget applies to Avis and Budget base rates and is applicable only to the time and mileage charges of the rental. Use Avis AWD # O4189000 and Budget BCD # T1349000 to receive this discount. Offer does not apply to car group X. All taxes, fees (including but not limited Air Conditioning Excise Recovery Fee, Concession Recovery Fee, Vehicle License Recovery Fee, Energy Recovery Fee, Tire Management Fee, and Frequent Travel Program Fee) and surcharges (including but not limited to Customer Facility Charge and Environmental Fee Recovery Charge) are extra. Offer is available for U.S. and Canadian residents only for rentals at participating locations in the U.S and Canada. Offer may not be used in conjunction with any other AWD or BCD number, promotion or offer. Weekly rates require a minimum five day rental period. Weekend rate available Thursday noon; car must be returned by Monday 11:59 p.m., or higher rate will apply. A Saturday night keep and an advance reservation may be required. Offer is subject to vehicle availability at the time of rental and may not be available on some rates at some times, including some online rates at avis.com. Car rental return restrictions may apply. Offer subject to change without notice. Holiday and other blackout periods may apply. Renter must meet Avis and Budget age, driver and credit requirements. Minimum age may vary by location. An additional daily surcharge may apply for renters under 25 years old.
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Choice Privileges Eat and Earn
- Join: To enroll, simply sign up at the Eat & Earn site with your Choice Privileges number. Then, link a credit or debit card so the program can track where you dine and award you points for dining at participating restaurants.
- Earn: You earn 5 Choice Privileges points per $1 spent when you dine in at a participating restaurant and pay with your linked card. You’ll earn points on the final bill amount, including tax and tip.
- You earn 5 points per $1 spent when you order online from a participating restaurant through the Eat & Earn site and pay with your linked card. When you place a qualifying online order through the Eat & Earn site, you will earn points at your current earning rate only on the subtotal. This means that you don’t earn points on tax, tip and/or delivery-related fees for online orders.
- Please note that some restaurants offer rewards only on certain days of the week or up to a maximum spending amount per month. For complete program Terms of Use, guidelines and restrictions, and the latest rewards calendar, visit choiceprivilegesdining.com. Other limitations may apply. Terms of Use are subject to change.
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Ear
- Earn Choice Privileges points by sharing your opinion. Offer available to newly enrolled eRewards members only, who take their first survey within 90 days of enrolling.
- The Applications/Services are strictly for personal, non-commercial use. You may use the Applications/Services only when and as available. The Applications/Services are only available to individuals who are seventeen (17) years of age or older residing in the United States. Participation on the Panel is limited to only one (1) account per person. From time to time our clients may want to survey the opinion of minors, who may only participate with parental consent, via their parent’s account.
- Your participation in survey, focus group, telephone or other research (“Research”) through the Applications/Services is based on your desire to share opinions and provide feedback. Such participation in the Research is voluntary for you, without control or direction of Dynata, and you shall exercise independent judgment and discretion while doing so.
Elite Membership
Elite levels of the Choice Privileges Rewards Program provide additional benefits over standard Program Membership. Current Elite Membership levels are Gold, Platinum, and Diamond. Elite Membership levels are subject to change at any time, with or without notice, as are the benefits associated with them.
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Earning Elite status
Elite status is based upon the number of point-eligible or reward nights stayed per calendar year. Elite Gold Membership is earned after staying 10 point-eligible or reward nights per calendar year. Elite Platinum Membership is earned after staying 20 point-eligible or reward nights per calendar year. Elite Diamond Membership is earned after staying 40 point-eligible or reward nights per calendar year.
You must qualify for Elite level status each calendar year. Qualifying (point-eligible) stays completed by Members with primary earning preferences set to airline miles do count toward the number of nights required to reach Elite status Membership. Non-qualifying stays, however, such as stays booked under certain rate codes, do not count toward the number of nights needed to reach Elite Membership regardless of earning preference (Choice Privileges points or airline miles).
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Earning Elite Status at Extended Stay brands
- WoodSpring Suites does not participate in the Choice Privileges programs, and no point-eligible or reward nights are earned for stays there.
- Effective 2/1/2022 stays at Extended Stay brands MainStay Suites, Suburban Extended Stay Hotel, and Everhome Suites earn point-eligible or reward nights at rates that are based on the length of stay.
- For stays of 6 nights or fewer, stays at these Extended Stay brands earn one point-eligible or reward night toward earning elite status for every qualifying night stayed. [This rate also applies to all dual-brand extended stay hotels (i.e., a Sleep Inn or a MainStay Suites in the same building as another Choice hotel), no matter what the length of stay is).]
- For extended stays of 7 nights or more, you earn one point-eligible or reward night toward earning elite status for every two qualifying nights stayed. Point-eligible or reward nights earning at Extended Stay brands is capped at 15 point-eligible or reward nights per stay, and no point-eligible or reward nights are earned for nights 31+ of a stay.
- A “stay” is any number of consecutive nights at one hotel regardless of check-ins or check-outs.
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Elite point earning bonuses on point-eligible stays
Elite Gold Members receive a 10% point earn bonus on base Choice Privileges points (i.e., on the amount of Choice Privileges points earned on a point-eligible stay). Elite Platinum Members receive a 25% point earn bonus on base points. Elite Diamond Members receive a 50% point earn bonus on base points.
Bonus points are awarded beginning with the first stay after Elite Status is earned. The point bonus only applies to stays where Choice Privileges points are earned. The bonus does not apply to airline miles, points earned from the Choice Privileges® Mastercard® or to any other promotion, including other Choice bonus point promotions (unless the promotion clearly states otherwise).
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Qualifying nights
Elite Members only earn Elite status (i.e., qualifying nights) on one room per stay.
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Participation may vary
Elite benefits may vary depending on hotel and location and may not be available in all locations or for all brands. Most Choice hotels are independently owned and operated.
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Room upgrades
Elite Member room upgrades are offered at hotels under the Cambria and Ascend Hotel Collection brands worldwide, and under the Radisson, Radisson Blu, Radisson RED, Radisson Collection, Radisson Individuals, and Park Plaza brands in North America, Canada, Latin America, and the Caribbean (only). Upgrades are determined by each hotel at check-in, are subject to availability and only apply to Member's personal room. Upgraded room types may include suites, recently renovated rooms, rooms on a higher/lower floor, and/or rooms with favored views. Participation may vary and hotels are not required to upgrade Members' rooms to any specific type.
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Diamond Elite Guaranteed Room Availability
Diamond Guaranteed Room Availability is available to Diamond Elite members staying at hotels under the Cambria, Ascend Hotel Collection, Radisson, Radisson Blu, Radisson RED, Radisson Collection, Radisson Individuals, and Park Plaza brands. Room availability guarantee is offered only when the Diamond Elite member is the registered guest. Room availability guarantee is offered up to 48 hours prior to check-in for an eligible stay, calculated from noon local hotel time, subject to availability. Room availability guarantee is for the Diamond Elite member’s personal guestroom only, for a single standard room at the prevailing rate, and is subject to the hotel’s standard policies. Room availability guarantee is not available for reservations for reward nights or Points Plus Cash nights and is not available when a nationally or internationally recognized event is occurring within fifty miles of a participating hotel (as determined by Choice Privileges in its sole discretion) or during periods of natural disasters or other emergencies impacting the region.
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Diamond Elite Free Breakfast
Diamond Elite members are entitled to a free breakfast for themselves and one additional registered guest during all stays at hotels under the Radisson, Radisson Blu, Radisson RED, Radisson Collection, Radisson Individuals, and Park Plaza brands in North America, Canada, Latin America, and the Caribbean (only). Breakfast offerings vary by hotel and free breakfasts may consist of a fixed menu offering, continental breakfast, or buffet breakfast. Free breakfasts are not available as room service.
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All Program Rules apply to Elite Membership
Any fraudulent enrollments or abuse of Program benefits may result in the suspension or termination of the Member’s Choice Privileges account, voidance or forfeiture of any awarded points, and/or the rescindment of any rewards night(s).
Status Match
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Status Match is a program that allows a Choice Privileges® Member to match their elite status from another major hotel rewards program to the Choice Privileges Rewards Program.
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To apply
To apply to match status, Members must send an email to Status_Match@choicehotels.com (for United States and Canadian Members), Status_Match_EU@choicehotels.com (for European Members) or cp@choicehotels.com.au (for Australian or New Zealand Members) with the following information:
- Name;
- Choice Privileges Member Number; and
- Either or both of the following:
- A copy/photo/screenshot of your membership card (showing expiration date) with the other hotel loyalty program, or
- A copy/photo/screenshot of your current account statement with the other hotel loyalty program.
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Status Match approval
Choice will approve or disallow status matches in its sole discretion, and will determine which level to match at. The highest Elite status that is awarded under the Elite Status Match Program is Elite Platinum level. [Status matching rules may be superseded by other Choice promotions.] Members who have received a Status Match (elite status upgrade) in a previous calendar year are not eligible for Status Match again, and must qualify for Elite Membership as normal.
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Cambria Diamond Elite Status Jump
The Diamond Elite Status Jump is available to US, Canadian and European Choice Privileges members only who have completed a qualifying stay (see below) at a Cambria® hotel. To qualify for Diamond Elite Status Jump, you: (1) must be a Choice Privileges member (there is no cost to join); and (2) send an email to StatusMatch@choicehotels.com (for United States and Canadian members) or Status_Match_EU@choicehotels.com (for European Members) with the following information with the following information: (a) your Choice Privileges number, (b) either a copy/photo of your membership card (showing expiration date) or a copy/screenshot of your current account statement, showing your elite status with another major hotel loyalty program, and (c) a copy/screenshot of your Cambria folio/receipt for a stay completed within the last 12 months. The Diamond Elite status is valid for the current year only if the Cambria qualifying stay and/or your request is between January – June, but is valid for the current and following year if the Cambria qualifying stay and your request is between July – December. After that time, you must qualify for elite level status each calendar year.
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Initial Elite Status Match term
One Elite Status Match is valid for the current calendar year only, if status is matched anytime between January—June. The Elite Status Match is valid for the current and the following year (only) if status is matched anytime between July—December. After the initial Elite Status Match term, you must qualify for Elite level status each calendar year (i.e., stay 10 nights to qualify for Elite Gold, etc.). There is only one Elite Status Match per member per lifetime.
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Guests who have already had their status matched within the current calendar year for a level lower than Diamond are eligible, however, for the promotion, and their Diamond level upgrade will last until the end of when their current Status Match upgrade would expire.
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Members who have received a Status Match (Elite status upgrade) in a previous calendar year, however, are not eligible for this promotion. There is only one Elite Status Match per member, per lifetime.
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Country limitations
The Elite Status Match Program offer is valid for existing Choice Privileges Members in the United States, Canada, Europe, Australia and New Zealand only.
Your Extras
Your Extras are an extra benefit provided for members who make a point-eligible weekday stay (Sunday – Thursday) at a participating brand/hotel. This benefit, and the exact benefits provided, are subject to change at any time, with or without notice.
Your Extras benefits are earned in addition to your standard Choice Privileges points earned on qualifying point-eligible stays.
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Participation Varies
Some Your Extras benefit options such as the Amazon credit, coffee gift card and Uber trip discount, are not available at all Choice Hotels locations. WoodSpring Suites® locations, some MainStay Suites® locations some Suburban Studios Everhome Suites and Ascend Hotel Collection locations, as well as some third-party (non-Choice) hotels, are not currently participating in the Your Extras program. Most hotels are independently owned and operated.
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Requires weekday stay
Your Extras are only earned on qualifying point-eligible stays that include at least one Sunday through Thursday night.
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Limit of one per stay
Only one Your Extras benefit can be earned per qualifying point-eligible stay. A "stay" is defined as any number of consecutive nights at one hotel regardless of check-ins or check-outs. A Your Extras benefit can only be earned on one reservation per day.
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Benefit option
Your Extras benefit options vary by program region:
- United States-based Members have the option of selecting one option from the following: 400 Choice Privileges bonus points (deposited in your member account at the end of your stay, along with other Choice Privileges points from that respective stay), 100 airline miles (from participating airline carriers; delivered up to 6 weeks after departure), $2.50 Amazon.com credit, $5 coffee gift card, or $3.00 Uber trip discount.
- Canadian-based Members have the option of selecting one option from the following: 400 Choice Privileges bonus points (deposited in your member account at the end of your stay, along with other Choice Privileges points from that respective stay), 100 airline miles (from participating airline carriers), $2.50 Amazon.ca Gift Certificate, $5 Tim Hortons® Gift Card, or $5 coffee gift card. The gift card options are in Canadian dollars.
- For all other regions outside the United States and Canada, Members have the option of earning 400 Choice Privileges bonus points (deposited in your member account at the end of your stay, along with other Choice Privileges points from that respective stay)or 100 airline miles (from participating airline carriers).
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Selecting a benefit
Members may sign up for a Your Extras benefit option in their Choice Privileges online account by selecting a Your Extras preference option; there is no cost to participate.
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Must select benefit prior to check-in
A Your Extras benefit is earned based on a Member’s selection prior to check-in; Members can change their Your Extras preference as desired, but the award earned is based on the option selected prior to check-in.
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Earning preference must be set to Choice Privileges points
To earn a Your Extras benefit, the Member’s primary earning preference must be set to Choice Privileges points (your account cannot have airline rewards as your primary earning preference in order to also allow a Your Extras benefit to be earned).
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Email address required
To earn a Your Extras benefit, Members must have an email address included in their online account.
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Your Extras fulfillment.
A Member’s Your Extras Amazon.com credit, coffee gift card, Uber trip discount, Amazon.ca Gift Certificate, or Tim Hortons® Gift Card benefit will be emailed to the email address on file in the Member’s online account following check-in of an eligible Your Extras point-eligible stay. Time to fulfill the Your Extras benefit may vary by benefit selected and region earned in.
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Airline miles
Members who choose to earn airline miles as their Your Extras benefit must provide their airline member number in the manage loyalty programs section of their online account (not selected as their earning preference), and select the airline account from within the Your Extras section. Miles are typically awarded 4-6 weeks following check-out of a Your Extras point-eligible stay.
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Tim Hortons terms and conditions
Tim Hortons is not a sponsor of this promotion and does not endorse it in any way. For full terms and conditions of the gift card, please visit www.timhortons.com. Tim Hortons® and Tim Card® are registered trademarks of Tim Hortons.
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Uber terms and conditions
Offer is valid for new and existing Uber users. Offer is only valid in the U.S. The Promo Code is valid for up to $3.00 (“Promo Value”) off of one ride in the U.S. The Promo Code is redeemable for one-time use toward the total cost of the next ride on Uber. In the event the cost of the ride is less than the Promo Value user is eligible to receive pursuant to the Promo Code, any balance remaining will be forfeited and will not be credited into users Uber account. User is responsible for any amounts that are due if the cost of the ride exceeds the Promo Value of the Promo Code. The Promo Code cannot be duplicated or sold and there is no cash value. The Promo Code may be terminated or modified at any time and without any liability to Choice, Choice Privileges or Uber.
Hotel Benefits
Hotel Benefits are available in the U.S., Canada, Europe (excluding Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway and Sweden), the Middle East, Mexico, Central America, the Caribbean and Asia-Pac (including Australia, New Zealand and Singapore).
Hotel Benefits for Choice Privileges Members are subject to change at any time, with or without notice, are subject to availability, and vary by country, location, and hotel participation (WoodSpring Suites locations and Ascend Hotel Collection all-inclusive resorts or casinos, among others, are not currently participating). For specific hotel benefits, check with the hotel (all hotels are independently owned and operated), but generally include:
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Free local calls
Free local calls (except directory assistance and toll calls) and incoming faxes. (Free local calls are not offered at hotels in Europe, the Middle East and Asia-Pac.)
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Internet and long-distance access
Free high-speed Internet and long-distance access. (Not available at all locations in Central America, Dominican Republic, Europe, the Middle East and Asia-Pac.)
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Extended check-out
Extended check-out upon request (up to 2:00 p.m. local hotel time at all hotels in the U.S., Canada, Mexico, Central America and the Caribbean or up to 2 hours past standard check-out at hotels in Europe, the Middle East, Asia-Pac and most of our international locations), based on availability. Extended check-out must be requested before the posted check-out time.
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Early check-in
Elite status Choice Privileges members can request early check-in (up to 2 hours earlier at all hotels in the U.S., Canada, Mexico, Central America, the Caribbean, Europe, the Middle East, Asia-Pac and most of our international locations). Early check-in requests are based on hotel availability. All other members can be subject to a surcharge by the property.
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Elite Parking
Elite status Choice Privileges members may park their vehicles in designated spots that display elite parking signage, which are placed closer to the hotel entrance, at hotels that offer this benefit. The number of designated parking spots can range from 2-4 parking spots, and this parking is on a first-come, first serve basis. Elite Parking is not available at Country Inn & Suites, Park Inn, Radisson, Radisson Inn & Suites, Radisson Blu, Radisson RED, Radisson Collection, Radisson Individuals, or Park Plaza properties.
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U.S. on-property benefits
Certain on-property benefits are available to Members upon check-in at participating Cambria, Ascend Hotel Collection, Comfort, Clarion, Econo Lodge, Mainstay Suites, Rodeway Inn , Quality, Sleep Inn and Suburban Studios properties located in the United States, as well as Radisson Individuals®, Radisson Collection®, Radisson Blu®, Radisson, Radisson RED®, Park Plaza®, Park Inn by Radisson®, and Country Inn & Suites® by Radisson, in the United States, Canada, Latin America and the Caribbean.
For Choice Privileges Elite Members (Gold, Platinum, Diamond) completing a point earning stay at a Cambria Hotels property located in the United States, will receive 250 points to be deposited into Member’s account. Points may take up to four weeks to post to Member’s account after stay is completed.
For Choice Privileges Elite Members (Gold, Platinum, Diamond) completing a point earning stay at a Radisson Individuals®, Radisson Collection®, Radisson Blu®, Radisson, Radisson RED®, Park Plaza®, Park Inn by Radisson®, and Country Inn & Suites® by Radisson, in the United States, Canada, Latin America and the Caribbean, will receive 250 bonus Choice Privileges points to be deposited into Member’s account. Points may take up to 72 hours to post to Member’s account after stay is completed.
For Choice Privileges Elite Members (Gold, Platinum, Diamond) completing a point earning stay at a Clarion, Sleep Inn, Quality, or Mainstay Suites property located in the United States. Member may receive his/her choice of either (pending availability): i) a complimentary snack and beverage (“Property Gift”) provided at check-in; or ii) 200 bonus Choice Privileges points to be deposited into Member’s account. Points may take up to four weeks to post to Member’s account after stay is completed.
For Choice Privileges Elite Members (Gold, Platinum, Diamond) completing a point earning stay at an Econo Lodge, Rodeway Inn, or Suburban Studios property located in the United States. Member may receive his/her choice of either (pending availability): i) a complimentary snack and beverage (“Property Gift”) provided at check-in; or ii) 100 bonus Choice Privileges points to be deposited into Member’s account. Points may take up to four weeks to post to Member’s account after stay is completed.
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Canada
Additional recognition benefits for Choice Privileges Members staying at properties in Canada: Certain on-property benefits are available to Members at check-in at participating Ascend Hotel Collection, Comfort, Clarion, Econo Lodge, Mainstay Suites, Rodeway Inn, Quality, Sleep Inn and Suburban Studios properties located in Canada.
For Choice Privileges Elite Members (Gold, Platinum, Diamond) completing a point earning stay at an Ascend Hotel Collection, Clarion, Comfort or Quality property located in Canada. Member may choose either: i) a complimentary snack and beverage (“Property Gift”) provided at check-in; or ii) 250 bonus Choice Privileges points to be deposited into Member’s account. Points may take up to four weeks to post to Member’s account after stay is completed.
For Choice Privileges Elite Members (Gold, Platinum, Diamond) completing a point earning stay at a Mainstay Suites or Sleep Inn property located in Canada. Member may choose either: i) a complimentary snack and beverage (“Property Gift”) provided at check-in; or ii) 200 bonus Choice Privileges points to be deposited into Member’s account. Points may take up to four weeks to post to Member’s account after stay is completed.
For Choice Privileges Elite Members (Gold, Platinum, Diamond) completing a point earning stay at an Econo Lodge, Rodeway Inn, or Suburban Studios property located in Canada. Member may choose either: i) a beverage (“Property Gift”) provided at check-in; or ii) 100 bonus Choice Privileges points to be deposited into Member’s account. Points may take up to four weeks to post to Member’s account after stay is completed.
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Limitations for both U.S. and Canadian Members
Members will receive one gift (either bonus points or Property Gift) per completed stay. A "stay" is defined as any number of consecutive nights at one hotel regardless of check-ins or check-outs. A Member will only receive bonus points or Property gift on one room, regardless of the number of rooms on the reservation. Members will not receive bonus points or Property Gift for multiple reservations at the same property for the same dates. On a non-point earning eligible stay, such as a reward night, Members may not receive the bonus Choice Privileges points, although a Property Gift may be awarded at the property’s sole discretion. Choice may modify, suspend or terminate this program at any time, with or without notice, including but not limited to, the benefits noted above. All Program Rules apply.
Choice Privileges Rewards - General Terms
- Rewards are subject to room or specific reward availability and hotel participation.
- Choice may periodically modify the Program in its sole discretion, with or without notice, by adding, changing or deleting rewards, points given, reward thresholds, participating hotels or travel partners, and/or changing other Program terms and conditions. If Choice modifies the Program, you may not be able to obtain rewards previously promoted.
- You are responsible for any tax liability and disclosure obligations related to your Choice Privileges points, airline miles and all other rewards.
- Rewards are subject to terms and conditions.
Choice Privileges Reward Nights (all members)
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Points required
Reward nights are available at participating Choice Hotels locations starting at 8,000 Choice Privileges points. Choice may change reward levels at any time without notice; redemption levels typically vary per location and time of year. You may find the reward level for any participating hotel at choiceprivileges.com or by calling the Reservation Program Line. Reward nights are not available at WoodSpring Suites and may not be available at other properties, including Ascend Hotel Collection casino and other select Ascend locations. Reward nights worldwide are available from 6,000 to 35,000 points (excluding all-inclusive resorts stays, where points required are up to 100,000). Most Choice Hotels require 8,000 or more points for a free room. You may find the reward level for any participating hotel at choiceprivileges.com or by calling the Reservation Program Line. Choice may change the reward levels or the level of any hotel at any time without notice. Reward nights may not be available at Ascend Hotel Collection casino locations.
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To make a reservation
Members must make their free night reservation personally through the Program Line or through their online account no more than 100 days prior to planned arrival for all locations worldwide. You may not reserve reward night stays through a travel agent, and free night stays are not commissionable to travel agents.
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ID required
Upon reward night check-in, you may be asked to show a valid government identification.
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Does not include incidental charges or fees
Your reward night does not include incidental charges and/or resort fees that may be imposed by the hotel.
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Room holding
The hotel will hold your room reservation until 7:00 am on the day after your scheduled arrival.
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Canceling a reward night
Members may cancel their reservations through the Program Line or through their online account and by the date and time specified by the reservation sales representative or online. If you are unable to use your room and fail to cancel your reservation, however, or if you do not claim the room by the specified time, Choice will not credit your account with the points that you redeemed for that room.
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No earn for reward night stays
You do not earn Choice Privileges points or airline miles for reward night stays.
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Redeeming a reward night for someone else
A Member may redeem a reward night for immediate family members (spouse, partner, children, parents, in-laws, brothers and sisters) only. Immediate family members can use the free night even if the Member is not occupying the room.
When booking a reward night for someone other than yourself, be sure to ask the reservation agent to include the name of the guest in the notes field of the reservation. When booking a reward night through your online profile, be sure to include the name of the guest who will be staying in the room in the “Special Request” field.
Points Plus Cash Program
- Points Plus Cash (“PPC”) provides an option to purchase the difference in cost of a hotel reward night minus 6,000 Choice Privileges points (per night), when you do not have the full amount of points needed to redeem a reward night. Cash is the price of the remaining points needed for the reward night.
- PPC is valid only for U.S. Members at participating hotel properties and members do not earn points on PPC stays.
- You must use at least 6,000 Choice Privileges points per PPC reward night stay, and Members must have at least this amount of points in their account in order to book the reservation. Required minimum point redemption levels may vary per location.
- PPC reward nights cannot be combined with any other discount or offer. Only hotels with reward night point levels of 8,000 points or higher per night are eligible for redemption through PPC. Reward night locations worldwide are available from 6,000 to 35,000 points (excluding all-inclusive resorts stays, where points required are up to 100,000). Point requirements may vary based on time of year. Visit www.choiceprivileges.com for details and redemption level information. There are no blackout dates, but restrictions, taxes and fees apply.
- The cash portion of PPC reward nights are shown in U.S. dollars. Total cost of points will be shown during the booking process prior to purchase. A valid credit card is required and will be charged immediately to complete the point purchase transaction.
- A maximum of 250,000 points can be purchased in a calendar year through PPC (unless a Choice promotion clearly states otherwise).
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PPC reward nights do not:
- Qualify for bonus points offered as part of any other promotion through Choice Hotels. This includes, but is not limited to, national promotions such as Stay Twice, Get a Free Night.
- Earn Elite bonus points.
- PPC reward nights do count toward qualifying for Elite status.
- All Program Rules and apply, including Choice Privileges Reward Nights rules.
Preferred Hotel Group (all members)
- Members must make their free night reservation at a Preferred Hotel Group hotel directly through the Choice Service Center no more than 100 days prior to planned arrival for all locations worldwide.
- You may make your reward night reservation up until the date of arrival, but it must be done during the Choice Service Center's hours of operation.
- The cancellation policy of the selected Preferred Hotel Group hotel applies to the Choice Privileges reward night and supersedes Choice Privileges Program Rules.
- Your free room night does not include incidental charges or resort fees and is based on single/double occupancy. Extra person charges may apply.
- You will not earn any Choice Privileges points or airline miles for free night stays with Preferred Hotel Group.
- Choice may change the amount of Choice Privileges points required for a free night of any hotel at any time without notice.
- You will not earn any Choice Privileges points and/or airline miles by staying at Preferred Hotels Group properties.
- A Member may redeem a reward night for an immediate family member (spouse, partner, children, parents, in-laws, brothers and sisters). Immediate family members (spouse, partner, children, parents, in-laws, brothers and sisters) can use the free night even if the Member is not occupying the room.
- When booking a reward night for someone other than yourself, be sure to ask the reservation agent to include the name of the guest in the notes field of the reservation. When booking a reward night through your online account, be sure to include the name of the guest who will be staying in the room in the “Special Request” field.
Airline and Loyalty Program Rewards Redemption (All Members)
- Airline partners are subject to change at any time. To earn airline points, you must be a member of a participating airline or other loyalty program and abide by that program's rules and regulations to exchange Choice Privileges points for airline or other loyalty program rewards. When redeeming Choice Privileges points online for airline miles and other loyalty program rewards, Members will be using the Choice Privileges Rewards Exchange program, a joint venture between Choice and Points.com and powered by Points.com.
- By using the Choice Privileges Rewards Exchange program, and completing any transaction, members acknowledge and agree to the Points.com Terms of Use and Privacy Policy.
- When using the Choice Privileges Rewards Exchange program, Members may redeem Choice Privileges points for airline miles or points/rewards in other participating eligible loyalty programs. Exchange ratios are published in the Rewards Exchange online portal. Ratios can change from time to time and unless otherwise specified, Members must redeem a minimum of 5,000 Choice Privileges Points when exchanging for airline miles or points/rewards in other participating eligible loyalty program. Airline Rewards cannot be exchanged for Choice Privileges points.
- When you use the Rewards Exchange program, your points or miles will generally post to your account within 48 hours. In some cases airlines will credit to your account on a weekly basis and it may take up to seven (7) days for your rewards to be deposited into your account.
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You may also call the Choice Privileges Customer Service to redeem Choice Privileges points for a smaller selection of airline and loyalty programs by providing your Choice Privileges number and your frequent flyer number. Telephone transactions may take 6-8 weeks for completion depending on the program you are transferring into. Telephone transactions are not eligible for the Rewards Exchange program. Telephone transactions are subject to the following exchange ratios:
- You may redeem 5,000 Choice Privileges points for 1,000 miles with Aeroplan®, Alaska Airlines® Mileage Plan™, Aeromexico Club Premier® (1,600 kilometers), Spirit Airlines FREE SPIRIT™, Turkish Airlines Miles & Smiles or United MileagePlus® by calling the Choice Service Center and providing your frequent flyer number or visiting www.ChoicePrivileges.com.
- You may redeem 6,000 Choice Privileges points for 1,800 Southwest Rapid Rewards® points; or 2,000 Choice Privileges points for 800 Qantas Frequent Flyer points; or 2,000 Choice Privileges points for 800 Velocity Frequent Flyer points, by calling the Choice Privileges Customer Service and providing your frequent flyer number.
Gift Card Redemptions (U.S. members only)
- Gift cards are subject to card issuer terms and conditions; consult with the issuer for details.
- To redeem points for a gift card, go to /choice-privileges/redeem-points/rewards (make sure to log into your online profile).
- If you choose a digital gift card, you should receive it instantly to the email address on your CP account, minutes after the CP redemption is made. If you choose a physical gift card, Choice will mail your gift card by Postal Mail; please allow 2-4 weeks from your request for delivery.
- For security purposes, gift cards cannot be shipped to a PO Box or non-U.S. address. Members are required to update the address in their online account, if necessary, before completing a gift card redemption. Any change to your email and/or mailing address will result in your account temporarily locked for security purposes.
- Choice will not reissue gift cards, even if lost or stolen. Gift card redemptions cannot be cancelled after they are placed.
- Only 1 gift card vendor can be redeemed during each transaction.
- 1 Gift Card redemption transaction every 48 hours (regardless of plastic or digital)
- Plastic Gift Card Redemption Limit: 1 to 4 cards same denomination, same vendor
- Digital Gift Card Redemption Limit: 1 to 2 cards same denomination, same vendor
- A member must wait 48 hours after an email change before redeeming a gift card
- Any transactions that fall outside of these rules will be blocked.
- Gift card redemptions rules, including the number and dollar value of redemptions and other gift card rules, are subject to change at any time, with or without notice.
Gift Card Redemptions (Canadian members only)
- Gift cards are subject to card issuer terms and conditions; consult with the issuer for details.
- To redeem points for a gift card, go to /choice-privileges/redeem-points/rewards (make sure to log into your online profile).
- If you choose a digital gift card, you should receive it instantly to the email address on your CP account, minutes after the CP redemption is made. If you choose a physical gift card, Choice will mail your gift card by Postal Mail; please allow 2-4 weeks from your request for delivery.
- For security purposes, gift cards cannot be shipped to a PO Box or non-Canadian address. Members are required to update the address in their online account, if necessary, before completing a gift card redemption.
- Choice will not reissue gift cards, even if lost or stolen. Gift card redemptions cannot be cancelled after they are placed.
- Only 1 gift card vendor can be redeemed during each transaction.
- 1 Gift Card redemption transaction every 48 hours (regardless of plastic or digital)
- Plastic Gift Card Redemption Limit: 1 to 4 cards same denomination, same vendor
- Digital Gift Card Redemption Limit: 1 to 2 cards same denomination, same vendor
- A member must wait 48 hours after an email change before redeeming a gift card
- Any transactions that fall outside of these rules will be blocked.
- Gift card redemptions rules, including the number and dollar value of redemptions and other gift card rules, are subject to change at any time, with or without notice.
Reward Gift Vouchers (Asia-Pac residents only)
- This Reward Voucher may be used for payment of accommodation, food and beverage and other facilities and services at any Comfort™, Quality™ or Clarion™ hotel in Australia and New Zealand.
- This Reward Voucher is not redeemable for cash and is not transferable.
- Choice Hotels Asia-Pac Pty. Ltd. accepts no responsibility for lost or stolen vouchers.
- This Reward Voucher is valid for 12 months from date of issue and is void if altered. Extensions and re-issue are subject to an administration fee of 10%.
- Maximum value of a single Reward Voucher is $100 (AUD or NZD). Additional vouchers may be purchased for gifts in excess of $100 (AUD or NZD).
- To be valid, Reward Vouchers must be dated and signed by an authorized agent for Choice Hotels Asia-Pac.
AARP Memberships (U.S. residents only)
- To request redemption of your Choice Privileges points for an AARP Membership, sign in at choiceprivileges.com.
- Choice will provide AARP with your membership request for processing.
- Please allow 4-8 weeks for your membership to be processed.
- Choice is not responsible for denied AARP memberships for Choice Privileges Members not meeting the AARP membership requirements, and will not reinstate any Choice Privileges points redeemed.
Magazine Subscription (U.S. residents only)
- Magazine delivery is limited to the 50 United States, District of Columbia, and U.S. territories.
- Please allow 6-10 weeks for your first issue to arrive by mail
Charitable Donations (U.S. and Canadian residents only)
- To redeem points for a charitable donation, sign in at choiceprivileges.com.
- Payments will be made to each charity on a semi-annual basis, or more frequently if necessary.
- The donation will be reflected on your Choice Privileges online statement which will constitute your receipt.
- Please consult your tax advisor regarding whether your donation of points may be tax deductible.
Member Record Changes
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Name changes
You are responsible for advising Choice through the Choice Service Center of any name change. You must provide Choice with any government/state issued photo ID, such as a driver's license, including your signature, as well as your Choice Privileges Member Number, plus the date of your request, for name change requests. The requirements for a name change are either: (a) an old and new ID respectively showing the old and new names; (b) a marriage or divorce decree showing the old and new name; or (c) an official court document showing the old and new name. A single ID showing only your old or new name does not suffice and will be rejected.
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Contact information changes
You are responsible for advising Choice through your Online Account or the Choice Service Center of any changes in your contact information including address, phone number or email address to ensure shipment of your reward to the accurate address.
Other Terms and Conditions
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The Program is subject to change
Choice may add, modify or delete any Program Rule in its sole discretion, with or without notice, and may terminate the Program at any time without notice.
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The Program is not responsible for Partner changes
Choice is not responsible and assumes no liability for any modifications, deletions or terminations of any Partner’s services or products which may impact the Program.
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Most hotels are independently owned and operated
Most Choice hotels are independently owned and operated and, as such, participation in the Program and/or in particular parts of the Program may vary. Some hotels offered on the Choice platform may be non-Choice brand hotels and again, their participation in the Program may vary. Always check with your hotel if you have any questions about whether it participates.
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There are no points transfers
You may not transfer your points to anyone or by any means, including through a will or divorce decree.
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No combining points
You may not combine your points with points belonging to anyone else, including your spouse.
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You can have one Program account only
You may only maintain one Program Account. If you open more than one Program Account and have more than one Member Number, Choice will credit points to only one account and terminate the other.
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Termination for fraud or abuse
Any fraudulent enrollment or other fraud, abuse or violations of Program Rules or benefits, or violation of any federal state or local law, may result in the suspension or termination of the Member’s Choice Privileges account, voidance or forfeiture of any awarded points, airline miles, the rescindment of any rewards night(s), and/or any other rewards accrued or issued at any time, at the Member’s loss, and Choice reserves the right to pursue legal action.
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Points may not be sold
You may not sell or barter points or redeem points for cash.
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Points are not property
Choice Privileges points in a Member's account does not constitute property of the Member. Points have no fixed value, are non-transferable and are not redeemable for cash or any other form of credit. Points have no value until presented by the Member for redemption in accordance with these Terms and Conditions.
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The point amounts shown in your account may be modified
Choice may modify the points listed in your Program account based on actual stay information.
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Questions?
If you have questions about a Program stay, points for a stay, or the online statement, you must contact the Choice Service Center within 30 days of the online statement date. You must provide the Choice Service Center with your hotel receipt indicating your paid stay, plus your Member Number, and other appropriate and unaltered documentation. Once received, please allow up to 15 days to process your request.
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Online statements
You can review all of your activity on your Choice Privileges Online Statement.
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Member responsibilities
You are responsible for understanding the Program rules, tracking your points, and maintaining the security of your account. If the security of your account is breached, Choice is not liable for any access that is not authorized or any account activity that occurs, and Choice is not responsible to reimburse Member for any points redeemed or other damages. If Member becomes aware of any fraudulent activity, he/she must report it to Choice Privileges within 60 days of it occurring and provide any requested information and cooperation for Choice to consider, in its sole discretion, any reinstatement or adjustment.
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Lost mail
Choice and its partners are not responsible for delayed, lost or misdirected mail or other correspondence.
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Mailing list
If you do not earn points during 3 consecutive months, Choice may remove you from the Program's active mailing list.
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You must pay your hotel accounts
Choice may, in its sole discretion, revoke your Membership and points if you do not pay outstanding Choice brand hotel accounts in full when they are due.
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The Program is void where prohibited
The Program and/or point rewarding or redeeming is void where prohibited by law.
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Dispute Resolution – Mandatory Arbitration
In the event that there is a dispute, claim or controversy between you and Choice, or between you and any third-party acting with or on Choice’s behalf, arising out of or relating to the Program, your reservation or stay at any Choice-affiliated hotel, Choice or third-party marketing, federal or state statutory claims, common law claims, these Terms, Choice’s Privacy Policy, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim or controversy will be determined by arbitration in Rockville, MD before one arbitrator. The arbitration will be administered by JAMS. For claims greater than $250,000, the JAMS Comprehensive Arbitration Rules and Procedures in effect at the time the arbitration is commenced will apply. For claims less than or equal to $250,000, the JAMS Streamlined Arbitration Rules in effect at the time the arbitration is commenced will apply. The arbitrator will apply the substantive law of the Maryland, exclusive of its conflict or choice of law rules. Nothing in this paragraph will preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The parties acknowledge that this Agreement evidences a transaction involving interstate commerce. Notwithstanding the provision in this paragraph with respect to applicable substantive law, the Federal Arbitration Act (9 U.S.C. §§ 1-16) will govern any arbitration conducted pursuant to these Terms. Either party may commence arbitration by providing to JAMS and the other party to the dispute a written demand for arbitration, setting forth the subject of the dispute and the relief requested (“Arbitration Demand”).
To the fullest extent permitted by law, each of the parties agrees that any proceeding, whether in arbitration or in court, will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than through arbitration, each party knowingly and irrevocably waives any right to trial by jury in any action, proceeding or counterclaim arising out of or relating to this Agreement or any of the transactions contemplated hereby. The appointed arbitrator may award monetary damages and any other remedies allowed by the state law designated above. In making his or her determination, the arbitrator will not have the authority to modify any term or provision of these Terms. The arbitrator will deliver a reasoned written decision with respect to the dispute (the “Award”) to each party, who will promptly act in accordance the Award. Any Award (including interim or final remedies) may be confirmed or enforced in any court having jurisdiction, including any court having jurisdiction over either party or its assets. The decision of the arbitrator will be final and binding on the parties, and will not be subject to appeal or review. Each party will advance one-half of the fees and expenses of the arbitrator, the costs of the attendance of the court reporter at the arbitration hearing, and the costs of the arbitration facility. In any arbitration arising out of or related to these Terms, the arbitrators will award to the prevailing party, if any, costs and attorneys’ fees reasonably incurred by the prevailing party in connection with that aspect of its claims or defenses on which it prevails, and any opposing awards of costs and attorneys’ fees awards will be offset. The parties will maintain the confidential nature of the arbitration proceeding, the hearing and the Award, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, or confirmation of an Award or its enforcement, or unless otherwise required by any applicable law. Any documentary or other evidence produced in any arbitration hereunder will be treated as confidential by the parties, witnesses and arbitrators, and will not be disclosed to any third person (other than witnesses or experts), except as required by any applicable law or except if such evidence was obtained from the public domain or is otherwise obtained independently of the arbitration.
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Choice has sole discretion to interpret the Rules
You agree that Choice has the sole discretion to interpret all Program Rules and you hereby agree by your participation in the Program to abide by Choice's interpretations.
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To redeem points
To redeem points or for customer service issues contact the Choice Service Center or call 888.770.6800.
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Corporate IDs in accounts
Choice may add or delete a corporate ID in a Member’s account with or without notice as needed.
Privacy
- The administration of Member's accounts and the provision of offers, rewards, benefits, products and services within the Choice Privileges program require the collection, processing and use of data as set out in these Privacy Rules and Regulations. When you become a Member, or have the opportunity to accept expanded offerings after becoming a Member, Choice and franchisees collect information that you supply, such as your name, address, telephone number, e-mail address, room preference, billing information, and, for those who qualify, military-related information such as branch of service and military status. By submitting your personal information and agreeing to become a Choice Privileges Member, you consent to Choice using and sharing personal information about you for the purposes of administering your account(s), and for offering and providing rewards, benefits, products, goods, and services to you in connection with the Program. "Affiliates" are companies that (i) are owned or controlled by Choice Hotels International, Inc. including Choice Privileges Loyalty Services, LLC, Choice Hotels Canada, Inc., Choice Hotels Licensing B.V., Choice Hotels Franchise GmbH, Choice Hotels France SAS and Choice Hotels de Mexico, or (ii) have entered into master franchise relationships with Choice, such as Luckwell Limited (dba Choice Hotels Ireland), and Nordic Choice Hotels. If you do not consent to your data being used and shared in the manner and for the purposes set out above, you will not be able to participate in the Choice Privileges Program or receive information about the rewards, benefits, products, goods, and services we provide in connection with the Program.
- Choice and affiliates may share personal information with third parties engaged to assist them in providing services to you or to carry out one of the business purposes described above. These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect personal information disclosed by Choice.
- If you elect to earn airline miles or other benefits with Program partners or redeem points for Program partner rewards, you authorize Choice and its affiliates to share your personal information with such Program partners to the extent necessary to complete your request.
- To the extent required or permitted by law, Choice and its affiliates may collect, use and disclose your personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
- By becoming a Choice Privileges Member, you authorize Choice and its affiliates to contact you via E-mail and postal mail with Program administrative and transactional information.
- Choice and its affiliates may occasionally contact you via E-mail (except for European residents who have not consented) and via postal mail about Program promotions, special offers, discounts, airline miles bonuses, or contests. If you would prefer not to receive these communications, you may instruct Choice to remove your name and address as specified in #8 below.
- Except for European residents, Choice and its affiliates may occasionally share your personal information for marketing purposes to companies that are business associates, marketing partners, or contractors. Marketing offers may include or be related to, without limitation, airlines, hotels and vacation ownership (timeshare) operators, retailers, telecommunications companies, credit card companies, banks and financial institutions, affinity membership program operators, restaurants, tradeshow operators, magazines and other publishers, and charitable organizations. You understand that Choice may be compensated for such activity, and further agree that any third-party marketing efforts related to the foregoing is being arranged by and/or conducted on behalf of Choice strictly as it relates to your established business relationship with Choice, and Choice is not responsible for the fulfillment, or otherwise, of any such third-party offer. For Canadian and Asia-Pac residents, only basic contact information will be disclosed. You may instruct Choice not to share your personal information as specified in #8 below.
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You may withdraw your consent and opt-out of receiving promotions and offers as described in #6 above or having your personal information shared with business associates as described in #7 above by one of the following methods:
- Click here if you have an Online Account on choicehotels.com and edit your privacy preferences.
- E-mail us or write to us at Privacy Officer, 18615 N Claret Drive, Scottsdale, AZ 85255.
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For European residents
You agree we may transfer your personal information outside the European Economic Area where this is necessary to provide it to a group company, business partner or other third party that is located outside the European Economic Area for the purposes set out in this Privacy Rules and Regulations. Please note that some of these countries to which your personal data may be transferred may not have the equivalent level of protection of personal data as that of your country of origin.
- If you have any questions or complaints about our privacy policies and practices, please e-mail us or write to us at Privacy Officer, 18615 N Claret Drive, Scottsdale, AZ 85255.
- You are entitled to gain access to the information about you held by Choice and its affiliates, subject to the restrictions provided by law. You may request rectification of inaccurate or incomplete information and/or request that we delete personal information that we hold about you. If applicable, Choice will disclose this information to the person concerned or rectify it promptly. In order to gain access to your personal information, please contact our Privacy Officer as described in #8 above.