The place smelled like weed in all the shared spaces, the a/c wasn’t working in the restaurant, we went for a walk and spotted several safety issues for a place you are supposed to bring your kids to including open wires, rotted railings and exposed nails, the beds were dirty with hair in them, there were several places with holes in the walls, in the middle of the night something was digging into my neck and it was a security tag was on the pillow, there were hairs in the bed as well as on the night stand. Food was also terrible and overpriced.

Surprised mini golf was an additional cost. Feel like that should be included for guests. Outdoor part of waterpark not very clean. Mini golf course needs upkeep. Weeds growing everywhere.

I am writing to provide feedback on my recent stay at Three Bears Resort, where 40 family members gathered. Unfortunately, our experience was far from satisfactory, and I feel it is important to share the issues we encountered. First, the resort appeared to be understaffed, which seemed to affect the overall friendliness and responsiveness of the staff. For instance, when the front desk called me to meet the dinner coordinator in the ballroom, I went to meet him immediately, but he was not there. It took two calls to the front desk and a 30-minute wait before he finally arrived. Additionally, one of our family members found food on the floor of their hotel room upon check-in, which is unacceptable. Another family member experienced a safety hazard when their blow dryer sparked. In my hotel room the bottle of conditioner was empty upon our arrival. We asked for a replacement, but never received during our 2-night stay. The quality of food service was also below expectations. Moreover, the ballroom we rented did not have functioning air conditioning making it extremely uncomfortable during our event due to the heat. The room next door had a barn fan for the heat which made a lot of noise and difficult for us to hear each other. Given these issues, I regret to say that I would not recommend the Three Bears Resort to others. I hope you take this feedback seriously and address these concerns to improve the experience for future guests.