We choice the place to be close to an event that we were attending. The room were reserved was a king suite with a view of the ocean. It was beautiful. We had free breakfast each morning. The staff was very helpful in recommending places to eat within walking distance. The room was very clean, and everything worked. No problems here. Funny thing when we sat on the couch we laughed because it sounds like someone farted. Highly recommended this hotel. I would stay here again.

Clean and comfortable and convenient

I was charged almost $500 for two nights at your hotel. For this price, I would reasonably expect higher-quality accommodations, including a more refined presentation of the property, well-maintained facilities, and furnishings that reflect the premium rate charged. Unfortunately, my experience did not align with these expectations, and I felt the accommodations fell short of the level of comfort and quality typically associated with this price point. The bed in our hotel squeaked at ANY sign of movement and sounding like a car honking. We could barely got any sleep at all. The carpet was very dirty. I walked around barefoot when we first arrived and I had to clean my feet because they were black from the carpet. When we arrived, our room was so hot, I would think that after room service had come, they would at the very least put the air on a comfortable setting so the guests who arrived next would not come into the Sahara desert. There was no microwave in our room. We could not cook anything. There was nothing luxurious about this room. This was a standard hotel room. The lotion, shampoo and conditioner were attached to the wall. We specifically got this room because of the jacuzzi. We had planned on using the jacuzzi several times so we could relax. HOWEVER, the jacuzzi did not work either. Once we waited the entire HOUR for the jacuzzi to fill up JUST past the jets, because the water pressure was ridiculously low...We did as we were instructed and turned the knob and pressed the button. It took so long for the jacuzzi to turn on. Once we got it turned on it only lasted a little bit of time. We tried to get it to work again but it would not turn on. To top it all off, both nights we were there, someone came and swung the door open as hard as they could. We were sleeping. It was in the early, 2AM or 3AM. The first night I did not see who it was. But the second night, I ran to the door yelling for them to shut the door. When I looked through the door peep hole, it was apparently your hotel security guard. He was opening the door telling us to keep the door locked? I did not hear him do that to anyone else. It was loud. The whole experience was horrible. We could not even go to the pool. No one told us that the pool would not be open. This was NOT worth the almost $500 it cost me AT ALL. We left early and drove home in the middle of the night. Just horrible. I would really like a refund to be honest. It was the worst experience I have had, after spending so much money.