CUSTOMER CARE
Commitment to Your Satisfaction
If you are not satisfied with your accommodation or our services, please inform the front desk staff immediately to correct the situation. Satisfaction couldn't be simpler at Choice Hotels Asia-Pac.
Choice Hotels Asia-Pac Customer Relations:
Email: custserv@choicehotels.com
Phone: 1800 075 707 (AUS) | 0800 999 970 (NZ)
+61 3 9243 2486 (from other locations)
Choice Privileges Membership Enquiries:
Email: servicecentre@choicehotels.com
Phone: 1800 806 644 (AUS) | 0800 443 101 (NZ)
For help and advice in planning your event, feel free to contact us:
Conference & Meetings
Email: au.conferences@choicehotels.com
Phone: 1800 335 560 (AUS) | 0800 408 745 (NZ)
Fax: +61 3 9243 2415
Group Bookings
Email: au.groups@choicehotels.com
Phone: 1800 808 833 (AUS) | 0800 930 023 (NZ)
Fax: +61 3 9243 2558