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Quality Inn

2.72 stars rating. Fair.

737 reviews

2.72 stars rating. Fair. 737 reviews
Amenities
2.1
Cleanliness
3
Property Condition
2
Safety & Security
2.5
Staff Service
3.5
Value
2.7
Sold Out
Sat, Jul 26, 2025 to Sun, Jul 27, 2025
Sold Out
Sat, Jul 26, 2025 to Sun, Jul 27, 2025

Modern accommodations in eastern Tennessee

Located just minutes from Interstate 40 in eastern Tennessee, our pet-friendly Quality Inn® hotel in Newport combines a comfortable setting with dependable, friendly service. Our hotel offers inviting accommodations and many amenities, like free hot breakfast and free WiFi , so you’re sure to get more for your money. Just minutes away from Forbidden Caverns, our hotel gives you the value of spacious guest rooms with premium bedding, a refrigerator and a coffee maker. Guest rooms also include a hair dryer, an iron and ironing board. For guests who enjoy recreation, a heated indoor pool and hot tub are available.

Highlights

  • Indoor Heated Pool
  • Free WiFi
  • Pet Friendly*
  • Free Hot Breakfast
  • Vending Machines*
  • Check in / out3:00 PM / 11:00 AM

*May require an additional cost

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Earn enough Choice Privileges® reward points to redeem for a $50 gift card with every two qualifying stays through 9/2! *T&Cs apply

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Guest Rooms

Available Guest Rooms

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Amenities

Featured Amenities(17)

  • Indoor Heated Pool
  • Free WiFi
  • Pet Friendly*
  • Free Hot Breakfast
  • Vending Machines*
  • Indoor Whirlpool/Hot Tub
  • Surveillance Security
  • Truck Parking
  • Free Accessible Parking

*May require an additional cost

Info

Essential details

  • Check-In3:00 PM
  • Check-Out11:00 AM
  • Phone Number(423) 237-7066
  • ChildrenAnyone aged 18 and under, at time of booking, stay for free
  • Fax (423) 532-8305
  • Pets
    Pets Allowed: Yes
    General: Pets Allowed. Pet accommodations: 15.00 USD per pet per night. Maximum of 2 per room maximum of 50 lbs.. Service animals are permitted, without charge.

Good to know

Hotel alerts
Must be 19 years of age to check in.
Pets Allowed. Pet accommodations: 15.00 USD per pet per night. Maximum of 2 per room maximum of 50 lbs.
Service animals are permitted, without charge.

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Reviews

Guest Reviews

(737 reviews)
2.7/5

43% guests recommend this hotel

Amenities
2.1
Cleanliness
3
Property Condition
2
Safety & Security
2.5
Staff Service
3.5
Value
2.7
1 star rating. Fair. 1 review
1/5

I will never stay at a Quality Inn again. There were roaches in the room very filthy. The whole place needs to be torn down.

Verified Guest
July 2025

Verified

1 star rating. Fair. 1 review
1/5

DISGUSTING!

The room had no light bulbs, it was extremely filthy, it was infested with cockroaches and water bugs (Asian cockroaches), there were signs of bed bugs, the sheets and drapes/curtains were filthy, stained, and the bedding smelled like old bodily fluids. A good shake was given to the Bible in the drawer, and roaches came running out. There was no closet, no telephone, and no luggage bench. There was no lock on the door other than a chain lock, which was loose. It was filthy and unsafe! To top it off, after getting no sleep due to fear and having to leave the lights on all night, my son and his fiance went to breakfast just before 9:00 a.m., and there was NOTHING. The sign at check-in said there was a $15 pet fee; they were charged $20, which is illegal. They checked out early after inspecting the second room they were moved to. It was just as bad, as well as there being dried evidence of coitus that had been blatantly left behind.

Verified Guest
July 2025

Verified

1 star rating. Fair. 1 review
1/5

I called before booking the hotel to make sure of certain amenities, interior entering room door, internet to be able to work and pool and hot tub in working condition. The woman I booked with assured me of all three of these things. Needless to say, all of these things were an issue. They had me booked in an exterior entering room and had to change my reservation. I couldn't get my work nor personal computers to connect, nor my phone to be able to work, as was necessary. I had to go to a McDonald's for hours to be able to complete a minimal amount of work. Lastly, the hot tub was broken.

Verified Guest
July 2025

Verified

Meetings

Newport meeting rooms

Flexible Newport meeting space is unmistakably Quality Inn, with all the business-friendly accommodations and professional service you’ll need to help you feel confident during your event.

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