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Quality Inn Merchants Drive

3.21 stars rating. Good.

1518 reviews

3.21 stars rating. Good. 1518 reviews
Amenities
3
Cleanliness
3.2
Property Condition
3
Safety & Security
3.1
Staff Service
3.9
Value
3.4
Sold Out
Wed, Aug 20, 2025 to Thu, Aug 21, 2025
Sold Out
Wed, Aug 20, 2025 to Thu, Aug 21, 2025

Value-priced meeting hotel near downtown Knoxville

The Quality Inn Merchants Drive® is a value-priced hotel that’s ideal for business travel, vacation or weekend getaways in Knoxville. Conveniently located off Interstate 75, we’re just minutes from the University of Tennessee—Knoxville, Knoxville Convention Center and the Knoxville Zoo. Shopping, live music and sports at Thompson–Boling Arena and Neyland Stadium are all close by. Many of eastern Tennessee’s top tourist attractions, including Great Smoky Mountains National Park, Dollywood at Pigeon Forge, and kid-friendly Gatlinburg, are about an hour away.

Highlights

  • Uniformed Security
  • On-Premise Security
  • Free WiFi
  • Pet Friendly
  • Free Hot Breakfast
  • Check in / out3:00 PM / 11:00 AM

Guest Rooms

Available Guest Rooms

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Amenities

Featured Amenities(20)

  • Uniformed Security
  • On-Premise Security
  • Free WiFi
  • Pet Friendly
  • Free Hot Breakfast
  • Vending Machines*
  • Outdoor Pool
  • Exterior Corridors
  • Government Travelers: FEMA Approved

*May require an additional cost

Reviews

Guest Reviews

(1518 reviews)
3.2/5

58% guests recommend this hotel

Amenities
3
Cleanliness
3.2
Property Condition
3
Safety & Security
3.1
Staff Service
3.9
Value
3.4
5 stars rating. Exceptional. 1 review
5/5

The front desk woman (Stacy) is wonderful. Always a delight and a pleasure to deal with. She deserves a raise.

Verified Guest
August 2025

Verified

1 star rating. Fair. 1 review
1/5

Hotel needs work

Room Coffee Maker wasn't clean. Hair Dryer was smoking and stunk up the room. Black Mold around the shower.

Verified Guest
August 2025

Verified

1 star rating. Fair. 1 review
1/5

This hotel was so far below safety standards. The railing on the outer stairwell by the pool is loose. The smoke detector was hanging by the wires. The lamp was broken. If the bed was not comfortable we would have left.

Verified Guest
August 2025

Verified