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Quality Inn & Suites Matthews - Charlotte

3.7 stars rating. Good.

1061 reviews

3.7 stars rating. Good. 1061 reviews
Amenities
4.3
Cleanliness
3.9
Property Condition
4.5
Safety & Security
4.5
Staff Service
4.1
Value
4.3
Sold Out
Sat, Jul 26, 2025 to Sun, Jul 27, 2025
Sold Out
Sat, Jul 26, 2025 to Sun, Jul 27, 2025

Newly renovated for your value

At Quality Inn & Suites® Matthews - Charlotte, we’re dedicated to providing the reliable service and excellent value you expect. Our hotel is perfectly situated in the heart of the Matthews, Stallings and Indian Trail communities, offering convenient access to local attractions and just a 15-minute drive to Uptown Charlotte. If you're visiting for one of the many sports events in the area, you'll appreciate our prime location near Carolina Courts at Indian Trail, Extreme Ice Center and the Sportsplex at Matthews. Outdoor enthusiasts will love being just minutes from McAlpine Creek Parkway, while those seeking medical care will find Atrium Health Union West just 2 blocks away and Novant Health Matthews a short drive from the hotel.

Highlights

  • Premium Free WiFi
  • Free Grab & Go Breakfast
  • Family Friendly
  • Free Hot Breakfast
  • Vending Machines*
  • Check in / out3:00 PM / 11:00 AM

*May require an additional cost

Stay 2x, Get a $50 Gift Card*

Earn enough Choice Privileges® reward points to redeem for a $50 gift card with every two qualifying stays through 9/2! *T&Cs apply

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Guest Rooms

Available Guest Rooms

  • Earn Choice Privileges Points*

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Amenities

Featured Amenities(30)

  • Premium Free WiFi
  • Free Grab & Go Breakfast
  • Family Friendly
  • Free Hot Breakfast
  • Vending Machines*
  • Seasonal Outdoor Pool
  • Surveillance Security
  • Truck Parking
  • Exercise Room

*May require an additional cost

Info

Essential details

  • Check-In3:00 PM
  • Check-Out11:00 AM
  • No Smoking100% Smoke Free Hotel
  • Phone Number(980) 837-7082
  • ChildrenAnyone aged 18 and under, at time of booking, stay for free
  • Fax (704) 821-6744
  • Pets
    Pets Allowed: No
    General: Only service animals are permitted, free of charge.

Good to know

Hotel alerts
Housekeeping Service. Daily Room Refresh Trash removal, replacement of dirty towels with clean ones, and bed-making with the same linens. Full Room Service For stays longer than three nights, a full room cleaning and linen change will be conducted every third day. Additional housekeeping, towels, toiletries, and linens can be requested by calling the front desk.
Mandatory H. Rooms must be cleaned at least once every three days. If housekeeping is denied access and unable to clean the room, the reservation may be cancelled, and the guest will be asked to leave to ensure cleanliness standards are maintained.
A 30 cleaning fee will be charged if the housekeeper is unable to clean due to excessive clutter. Housekeepers are not permitted to move guest belongings.
Payment and Incidentals. A card for a 50 incidental hold is required. We accept credit and debit cards only. Gift cards, prepaid cards, loadable cards, Cash App, Venmo, and similar payment methods are not accepted. Credit cards are preferred over debit cards due to bank authorization holds.
Cash-paying guests must pay the amount of room, plus tax and a 100.00 USD deposit. The deposit is returned at check-out if the guests have not smoked, damaged or incurred any incidental charges. Please be advised the hotel does not accept guests within a 30 mile radius. All hotel guests must have ID showing a residence at least 30 miles away from the hotel in order to checkin. Additional Fees. Early check in is available for a fee of 30USD plus tax. If your card declines on the day of arrival, we will attempt to contact you once to update your payment method. If we cannot reach you, your reservation will be cancelled in accordance with our 24-hour cancellation policy

LIMITED TIME OFFER

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Reviews

Guest Reviews

(1061 reviews)
3.7/5

70% guests recommend this hotel

Amenities
4.3
Cleanliness
3.9
Property Condition
4.5
Safety & Security
4.5
Staff Service
4.1
Value
4.3
3 stars rating. Fair. 1 review
3/5

The bed cover had obvious stains and many of the towels and wash cloths provided were stained. When the room was serviced, the bathroom sink, or toilet were not cleaned. When the toilet paper roll was empty it was not replaced.

Verified Guest
July 2025

Verified

5 stars rating. Exceptional. 1 review
5/5

Excellent and highly recommended!

Clean, courteous, friendly staff, affordable, good location.

Verified Guest
July 2025

Verified

5 stars rating. Exceptional. 1 review
5/5

Great service and staff.

Verified Guest
July 2025

Verified

Meetings

Matthews meeting rooms

What elevates our event-worthy Matthews meeting space above the rest? Our business-friendly accommodations are great, our satisfyingly professional staff are welcoming and our rates are impeccable.

Learn More