The room needs more clean No breakfast In the website was breakfast including

Rooms were clean - beds were nice. Hot water was great! it had what we needed. the bathroom counters were really low. Little bit of a musty smell in the hallways but not in our room which was nice.

Dear [Hotel Manager's Name / Rodeway Inn Team], I am writing to express my disappointment regarding my recent stay at the Rodeway Inn, where I stayed for two nights in Room #120. Unfortunately, the experience did not meet basic hospitality standards, and I would like to formally request a full refund. Here are the specific issues we encountered: Room Cleanliness: The room was not clean when we arrived. The chairs were visibly stained and dirty—I have photos to support this. Towels Shortage: There were only two towels provided for four guests. When we requested more, the front desk informed us they were out of towels. I even have a written note from the staff confirming this. Bathroom Lock Issue: The bathroom door could not be locked from the inside, which was extremely inconvenient. No Housekeeping Service: I specifically requested room cleaning and fresh towels for the second day, but the room was neither cleaned nor restocked when we returned in the evening. Poor Customer Service: Staff were dismissive and unhelpful, which only added to the frustration. Additional Concerns : The swimming pool has been under construction for over two months, yet this was not disclosed at the time of booking. The in-room coffee amenities were limited to only decaf powder, with no regular coffee or alternatives available—something multiple guests have also noted in online reviews. Overall service and upkeep of the property do not reflect the standard advertised or expected. Due to all these factors, we felt extremely uncomfortable during our stay. This experience was far below what one should expect from a hotel, and I do not believe we received the value promised. I respectfully request a full refund for the stay and hope that management will take steps to address these ongoing concerns. Thank you,