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Hotel Concord Syracuse, Ascend Hotel Collection

4 stars rating. Very Good.

90 reviews

4 stars rating. Very Good. 90 reviews
Amenities
4.1
Cleanliness
4.3
Property Condition
4.2
Safety & Security
4.2
Staff Service
4.4
Value
4.3
Sold Out
Tue, Jul 22, 2025 to Wed, Jul 23, 2025
Sold Out
Tue, Jul 22, 2025 to Wed, Jul 23, 2025

Enjoy a boutique stay in Syracuse

Our pet-friendly Hotel Concord Syracuse, Ascend Hotel Collection® offers modern accommodations off I-90 in East Syracuse, NY. With free WiFi, spacious meeting rooms and a fitness center, you'll have all your travel needs covered. Plus, wake up to a free continental breakfast each morning. From here, you'll be close to main Syracuse attractions like Syracuse University, Syracuse Hancock International Airport and the New York State Fair Grounds. Whether you're in town for business or vacation, our hotel provides the amenities you need with the perks of a great location.

Highlights

  • Breakfast Included
  • Accessible Parking *
  • Family Friendly
  • Free WiFi
  • Continental Breakfast*
  • Check in / out4:00 PM / 11:00 AM

*May require an additional cost

Guest Rooms

Available Guest Rooms

  • Earn Choice Privileges Points*

Loading available rooms

Amenities

Featured Amenities(48)

  • Breakfast Included
  • Accessible Parking *
  • Family Friendly
  • Free WiFi
  • Continental Breakfast*
  • Free Continental Breakfast
  • Pet Friendly*
  • Dog Friendly Only
  • EV Charging Station

*May require an additional cost

Reviews

Guest Reviews

(90 reviews)
4.0/5

74% guests recommend this hotel

Amenities
4.1
Cleanliness
4.3
Property Condition
4.2
Safety & Security
4.2
Staff Service
4.4
Value
4.3
1 star rating. Fair. 1 review
1/5

Don’t stay here

I was given room 315. It did not have a do not disturb sign to hang on the door , did not have iron board , did not have iron, did not have warm/hot water in the sink faucet and did not have phone connected to a phone line. As I was leaving for a meeting while uber was waiting for me outside I made the mistake of getting a cookie and asked the front desk person to put it on my account for the room , she took it for ever , then this guy comes who I was later told was Jason and “owned” the hotel starts training the person how to out that cookie on my account . Finally I told him that after all the other problems I have had with the room that morning , this was the last thing I needed , as uber drivers can leave if one does not show up within 5 mins. This guy instead of having any shame or expressing any regret rudely tells me that I could have called and they would have resolved the issues. Totally oblivious of the fact that I had called , from my cell phone as there was no working phone in the room, and I did get the iron board and iron but it did get me late in getting ready ! And the maintenance person could not have fixed the cold water in the sink and no phone line in the room before I needed to be out. Simply pathetic customer service . Next morning when I checked out I could not get a receipt as per front desk person their computer was down. Simply disgusting experience !

Verified Guest
July 2025

Verified

5 stars rating. Exceptional. 1 review
5/5

Good stay for a good price!

It was a quiet, comfy and clean stay

Verified Guest
July 2025

Verified

3 stars rating. Fair. 1 review
3/5

Decent but needs some upkeep

Seemed pretty clean. The room smelled a bit like mildew and the bathroom was very fragrant of it

Verified Guest
July 2025

Verified