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Quality Inn & Suites Palm Island Indoor Waterpark

2.57 stars rating. Fair.

2209 reviews

2.57 stars rating. Fair. 2209 reviews
Amenities
1.5
Cleanliness
2.7
Property Condition
1.5
Safety & Security
1.9
Staff Service
3.5
Value
2.1
Sold Out
Sun, Jul 27, 2025 to Mon, Jul 28, 2025
Sold Out
Sun, Jul 27, 2025 to Mon, Jul 28, 2025

A great night’s rest in Batavia

Make your next trip to Batavia a memorable one with a stay at the Quality Inn & Suites® Palm Island Indoor Waterpark. Sporting a number of valuable on-site amenities—we make sure you get your money’s worth out of your trip to western New York.

Highlights

  • Grab & Go Breakfast
  • Free WiFi
  • Pet Friendly*
  • Vending Machines*
  • Surveillance Security
  • Check in / out4:00 PM / 11:00 AM

*May require an additional cost

Guest Rooms

Available Guest Rooms

  • Earn Choice Privileges Points*

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Amenities

Featured Amenities(24)

  • Grab & Go Breakfast
  • Free WiFi
  • Pet Friendly*
  • Vending Machines*
  • Surveillance Security
  • Truck Parking
  • Exercise Room
  • First-aid staff/24hr
  • Free Accessible Parking

*May require an additional cost

Reviews

Guest Reviews

(2209 reviews)
2.6/5

41% guests recommend this hotel

Amenities
1.5
Cleanliness
2.7
Property Condition
1.5
Safety & Security
1.9
Staff Service
3.5
Value
2.1
1 star rating. Fair. 1 review
1/5

what is listed/posted on your site is misrepresentation. nothing is what it claims to be. everything is closed or inop. it's dirty, smelly, and certainly not worth what it cost me stay there. i should have slept in a field. you should be ashamed of yourselves to show the photos on your site that obviously do not paint the real story!

Verified Guest
July 2025

Verified

1 star rating. Fair. 1 review
1/5

Worst hotel stay of my life

Would a give a zero if I could. Staff was great, but the hotel was dirty, had cockroaches, my light in the bathroom didn’t work, and the smoke detector wasn’t even present it was just two wires hanging down with wire nuts, the outside door didn’t even shut and the keycard was not required to enter the building. I will not be staying here again in the future, the state of the hotel is not fit for anybody to stay here.

Verified Guest
July 2025

Verified

3 stars rating. Fair. 1 review
3/5

Not what we hoped for

building is very outdated and in poor repair.

Verified Guest
July 2025

Verified