Quality Inn
Get more for your money in West Plains
When you stay at Quality Inn®, you’ll have a relaxing and affordable experience with the amenities you need for a fulfilling trip.
Highlights
- Premium Free WiFi
- Indoor Pool
- Indoor Heated Pool
- Elevator(s)
- Pet Friendly*
- Check in / out3:00 PM / 11:00 AM
*May require an additional cost
Guest Rooms
Available Guest Rooms
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Amenities
Featured Amenities(23)
- Premium Free WiFi
- Indoor Pool
- Indoor Heated Pool
- Elevator(s)
- Pet Friendly*
- Free Hot Breakfast
- Vending Machines*
- Exercise Room
- Fitness Center
*May require an additional cost
Reviews
Terrible guest experience, poor customer service, smelly rooms
The man that checked us in was incredibly rude. We are a family of six, with four young kids who has always stayed in a hotel room with two queen rooms. When we checked in, he all but refused to check us into the room
Because there were six people (two adults, four of our own kids). The first room we went to had a terrible smell that we immediately compared to the smell
Of a tobacco barn. We asked to be moved, the same man told us he could move us without a charge “if we hadn’t touched anything in the existing room”. The next room we went to, also had a terrible smell, similar to a barn but was more tolerable than the first room.
Immediately upon checking, we took the kids to the indoor pool that closed at 10 p.m. At 9:58pm, the man came in and announced “pools closed, get out”. My husband told him he didn't know it was closed. The man demanded the kids get out of the pool. The pool was also very old with slime on the bottom.
Overall, the stay was less than desirable and we would not consider staying here ever again.
I expressed these concerns to the lady at check out this morning who was very nice, accommodating, and apologetic. I think the service we received was likely isolated to the man at check in but he absolutely ruined our perception of the hotel and the accommodations and we would not recommend this hotel or stay here again.
Verified Guest
August 2025
It was a solid hotel experience.
Verified Guest
August 2025
Best Hotel
Very clean and inviting lobby. Friendly helpfull staff. Our room was large and very clean. A/C ran quit and strong even with 110° temp outside. They had a large breakfast with sausage, bacon, eggs, biscuits and gravy, French toast and waffles. Along with an assortment of cereals, yogurts, juices, coffee, tea and milk.
Verified Guest
July 2025