Comfort Inn & Suites
Comfort Inn Shelbyville Hotel
At the Comfort Inn & Suites® hotel in Shelbyville, KY, enjoy a great night’s rest and wake up to a hot breakfast each morning. Catch up on email or social media with complimentary WiFi, and relax year-round in our heated indoor pool or fit in a workout at the fitness center. Complimentary guest laundry services are available on-site, so you can pack light. While the laundry runs, stock up on snacks and supplies at our convenience store.
Highlights
- Indoor Heated Pool
- Elevator(s)
- Free WiFi
- Free Hot Breakfast
- Vending Machines*
- Check in / out3:00 PM / 11:00 AM
*May require an additional cost
Guest Rooms
Available Guest Rooms
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Amenities
Featured Amenities(29)
- Indoor Heated Pool
- Elevator(s)
- Free WiFi
- Free Hot Breakfast
- Vending Machines*
- Surveillance Security
- Truck Parking
- Fitness Center
- Free Accessible Parking
*May require an additional cost
Reviews
Great
Clean,fragrant,polite staff
Verified Guest
July 2025
Failure to communicate.
The stay could have been great but someone got their wires crossed. I checked in at about 4am. I actually called the Comfort Inn lobby. I spoke with the person who was there and asked about room availability for that time in the early morning. My call was at around 2:30 in the morning. The person told me I could come on in at 4am that morning. I asked if I needed to pay extra for coming in this early for a full day stay and was told no that wouldn’t be a problem. I made sure to ask again my check out time and day. I checked in Wednesday morning at about 4:30am. At 11:30 am, I received a call from the front desk asking if I was staying another day. I told them I just checked in at 4:30am Wednesday and was told I was good until Thursday morning 11am. The front desk person got a bit annoyed and said I was wrong. I never raised my voice to him but yet he was basically treating me as if I was lying. I was in a dead sleep when the phone rang having been up for over 24 hours. He said he was going to call his manager and I said fine then hung up the phone. He later called back and said come talk to him at the front desk. I went up there about 15 minutes later. He never apologized but he blamed it on the person that checked me in. He did say it was taken care of and I could stay. This after all the above and even someone knocking at my door after falling back asleep.
In my opinion this could have been taken care of with communication with staff, not me. I would say this is unacceptable but I’m not like that and mistakes happen.
I’ve stayed at Choice Hotels for many, many years. This was definitely not a great stay only because of the above mentioned. Everything else was not bad. A pretty decent Hotel but still a bit pricey. Also quite a few people outside drinking and talking at all hours of the night of my stay.
Verified Guest
July 2025
EZ-Rest after a long day at Ren Fair
Very clean, no odors & Staff were excellent. Made me proud to say I use to work at our local Comfort Inn.
Verified Guest
July 2025