Comfort Suites Grayslake near Libertyville North
A great night’s rest in Grayslake
The Comfort Suites® Grayslake near Libertyville North is the perfect destination for business and leisure travelers alike. Located near the business city centres of Gurnee, Libertyville, Round Lake and Mundelein, you will find staying at our hotel not only relaxing, but super convenient. For those looking to visit the local sights, we are close to the Great Lakes Naval Station, Six Flags Great America and Gurnee Mills Mall.
Highlights
- Premium Free WiFi
- Indoor Heated Pool
- Pet Friendly*
- Free Hot Breakfast
- EV Charging Station*
- Check in / out3:00 PM / 11:00 AM
*May require an additional cost
Guest Rooms
Available Guest Rooms
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Amenities
Featured Amenities(28)
- Premium Free WiFi
- Indoor Heated Pool
- Pet Friendly*
- Free Hot Breakfast
- EV Charging Station*
- Vending Machines*
- Indoor Whirlpool/Hot Tub
- Surveillance Security
- Fitness Center
*May require an additional cost
Reviews
Hard to get to, not what I'd consider 4.6 star worthy but ok for a night
The hotel was hard to get to, not very clean and needed some air freshner or a purifier. It was ok, but I wouldn't write it down on the 'make a note of this one' hotel list. The staff was nice, though! The parking lot had some pretty dark areas if you didn't center yourself under a light that made it feel a little iffy.
Wannabetravelin2
July 2025
Avoid this hotel
This was not a pleasant experience and won't be back to this hotel.
The staff told my 18 year old adult daughter that she was not allowed to be in the lobby after 11pm even though there was a group of older folks in the lobby as well.
There was no accommodations for us to use a shared space to gather as a small group.
My room was dirty when we arrived. The sheets had hair between the layers that my wife was furious about.
The refrigerator had a thick block of ice in the freezer portion and thus anything I put in the fridge got dripped on from the melting of this ice during my 2 day stay.
The cleaners showed up at our room around 10am and instead of refreshing the room had my wife give them the trash and they gave us towels. The day we were scheduled to leave, the cleaning person had her cart parked directly in front of our room while they cleaned the adjacent unit.
The staff could not keep up with replacing food options for breakfast. The coffee they have available is dispensed out of a machine, simliar to the juice. The coffee was the worst I have ever had....gross. Everyone I talked to said the same thing. This is a must that needs to be corrected.
I could carry on, but the management at this hotel needs to take some serious steps to keep guest happy and coming back. Very poor service, quality and overall disappointment on this Comfort Suites.
Verified Guest
July 2025
Worst hotel stay in a very long time
Very poor customer service from the front desk staff both when checked in and nightly. Smoke smell in room and when front desk was informed nothing was done, informed many times. Weed and smoke smell throughout halls throughout stay again desk was informed nothing done. When asked if we could sit in the breakfast area with 5boys and 2 moms with pizza if we clean up we were refused stating we could rent a room for 100 or 300! VERY poor customer service when there is no general sitting area for people to congregate even to play cards! This hotel is older and the bathroom supplies are not good at all, toilet wastes so much water. Dirt on wall in bathroom. Beds were so tall a normal person has to jump to get on. Not enough blankets for pull out bed. Pillows are the size of throw pillows. This was the Temu version of a hotel very disappointed for the price I paid
Verified Guest
July 2025