Lisa has been such a joy to deal with while staying at Quality, she really goes above and beyond to make sure guests are well taken care of if a issue should arise. Staff is great and the housekeeping does a wonderful job as well and if you need anything they always have it on hand.

Cockroaches were in our room, and also crawling around the breakfast buffet. Very loud noises all night. Our bathroom door was broken, would not stay shut at all. The door to our room was super drafty. Beds were very uncomfortable/hard. There were cigarette holes in the bedspreads, in our non-smoking room. Many aspects of the hotel were in disrepair.

Lisa at the front desk was so helpful, and nice. She made my stay very comfortable. From the beginning to the end.